Senior Manager, Reliability Engieering at eBay

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

12-15 years of proven experience working in Infrastructure and software development and engineering organizations
5 years’ experience in managing and leading both reliability engineering teams and software development teams
Excellent at communicating critical updates to organizational leaders and executives including AI-driven reliability trends and insights
Experience supporting medium or large tech organizations with many different internal customers and partners
Experience working collaboratively in large distributed global teams
Deep understanding of Observability
Experience managing and developing software engineering teams
Passion for building scalable and reliable systems
Excellent people skills to cultivate a high-performing team
A unique blend of Reliability Engineering expertise, software development management experience, and strong leadership skills

Responsibilities

Lead and mentor a team of reliability engineers, fostering a strong culture of collaboration and continuous improvement
Conduct regular one-on-one meetings with team members, providing guidance, feedback, and support for their career development
Manage performance evaluations and provide constructive feedback
Actively participate in all phases of growing the engineering organization through recruiting, team building, etc
Lead and coordinate engineering activities to successfully plan, communicate, and deliver on product features on time while designing for quality, observability, and scalability
Ensure full software lifecycle instrumentation from requirement ideation to software development to deployment
Drive the adoption of cloud-native technologies and standard processes, such as containerization, service mesh, microservices, etc
Collaborate with reliability engineering and operations teams, product, and PMO on engineering resource allocation and project schedules in accordance with strategic organizational priorities
Collaborate with SRE team to champion automation to enhance efficiency and reliability
Collaborate with operations teams on maintaining a highly available telemetry and command/control infrastructure to ensure eBay’s products and services are available to customers
Collaborate with fleet management team on capacity planning, resource allocation, and cost optimization for the telemetry control plane
Collaborate with information security teams to ensure integrity and compliance of the telemetry infrastructure by implementing appropriate security controls and monitoring

Skills

Key technologies and capabilities for this role

KubernetesObservabilityTelemetryReliability EngineeringSoftware DevelopmentLeadershipPeople ManagementMentoring

Questions & Answers

Common questions about this position

What is the employment type for this Senior Manager role?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What key skills and experience are required for this position?

The role requires a unique blend of Reliability Engineering expertise, software development management experience, strong leadership skills, deep understanding of Observability, and experience with cloud-native technologies like Kubernetes, containerization, service mesh, and microservices.

What is the company culture like at eBay?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, everyone can bring their unique selves, and there's a strong emphasis on collaboration, continuous improvement, and building communities.

What makes a strong candidate for this Reliability Engineering Manager role?

A strong candidate will have Reliability Engineering expertise, experience managing software engineering teams, deep knowledge of Observability, passion for scalable systems, excellent people skills, and the ability to lead in cloud-native technologies.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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