Senior Manager, Product Management - Developer Experience at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinTech, TechnologyIndustries

Requirements

  • Technical knowledge and depth necessary to propose and influence new product and feature ideas, especially in the space of developer tooling and their role in connecting the dots for a large enterprise
  • Experience translating business strategy and analysis into consumer facing digital products
  • Experience developing tools for CI/CD and DevOps
  • Strong ability to work with key stakeholders within the organization to understand dependencies and prioritize customer needs
  • Preparing strategic roadmaps and communicate it to Leadership and other stakeholders
  • Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
  • Analytical and quantitative skills; experience using hard data and metrics to back up assumptions and develop business cases
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • Strong work ethic as a team player and a willingness to roll up one’s sleeves to get the job done
  • Passionate about technology and deeply empathizes with internal and external customer needs
  • Comfortable in conversation with engineering teams as well as stakeholders ranging from data scientists to senior leaders

Responsibilities

  • Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
  • Interaction with Engineers and understand the technical language to articulate the requirements
  • Drive the product management practice within the organization
  • Designing and delivering best-in-class managed developer tools that improve the quality of life of our software delivery teams while maintaining the highest quality and security standards
  • Exploring new product opportunities
  • Working with stakeholders at every level to identify pain points for software development teams throughout the software delivery life cycle
  • Advocating for the needs of the customer to inform the platform roadmap ensuring the capabilities being delivered are aligned with the intended business outcomes
  • Responsible for feature definition and partnering with tech teams to deliver platform features

Skills

Product Management
Developer Experience
Generative AI
Cloud Computing
Software Delivery
Platform Engineering
Stakeholder Management
Compliance Automation
Security Standards

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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