Senior Manager, Product Management at Capital One

Bengaluru, Karnataka, India

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

Requirements

  • Intellectually curious, asking why, exploring ideas, and pursuing answers persistently
  • Comfortable with ambiguity, eager to learn, and seeking new challenges
  • Proficiency in Human Centered skills: defining clear problem statements, understanding iterative software delivery and MVP grooming, leveraging customer insights for priorities and roadmaps, advocating for stakeholder alignment on acceptance criteria, and obsessing over UX/UI for omni-channel experiences
  • Proficiency in Business Focused skills: owning and prioritizing near-term product roadmaps for business outcomes, identifying leverage in complex problems, using data for success metrics, and applying balanced judgment on risks while innovating for faster iteration
  • Proficiency in Technology Driven skills: understanding technology and architecture to drive design decisions, sharing business strategy with Tech partners, leading agile ceremonies, and delivering reusable, extensible, resilient capabilities while monitoring security, resilience, and performance metrics
  • Proficiency in Transformational Leadership skills: developing and communicating 6-month vision to senior stakeholders with transparency on risks, building external relationships for influence, contributing to team culture, recruiting, retaining talent, and mentoring junior product associates

Responsibilities

  • Define clear and actionable problem statements to help teams deliver results, demonstrating understanding of iterative software delivery and thin-slice MVP grooming
  • Leverage customer insights to influence priorities and roadmap feature development, advocating for and driving stakeholder alignment on acceptance criteria
  • Obsess over UX/UI patterns to create world-class, omni-channel experiences
  • Own and prioritize the near-term product roadmap to deliver business outcomes, identifying leverage points in complex problems, and utilizing data for success metrics
  • Utilize balanced judgment in risk decisions and innovate ways to iterate faster in a managed way
  • Understand and leverage technology and end-state architecture to partner with tech teams on design decisions for technical problems
  • Share business strategy and roadmap with Tech partners, lead and facilitate agile ceremonies alongside Tech Lead
  • Deliver value through reusable, extensible, resilient capabilities and proactively address issues in security, resilience, and performance metrics
  • Develop and communicate a 6-month vision to senior stakeholders and partner teams with transparency on risks and impediments
  • Proactively build relationships outside immediate team for horizontal influence
  • Contribute to team culture and recruiting by leading activities to attract and retain top talent, and mentor/develop junior product associates

Skills

Product Management
Human Centered Design
UX/UI
MVP
Roadmap Prioritization
Stakeholder Alignment
Customer Insights
Success Metrics
Agile Delivery
Omni-channel Experiences

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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