Senior Manager, Privacy & Compliance Operations at PlayStation Global

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Gaming, TechnologyIndustries

Requirements

12+ years (or equivalent) of professional experience working in similar Privacy related role
Experience in data protection and privacy programme implementation
Certified Information Privacy Professional (CIPP) and Certified Information Privacy Manager (CIPM) designation
Legal degree preferred but not required
Auditor certification (e.g., ISO/IEC 27001 or 27701 Lead Auditor, or BIS certification or equivalent) is a plus
Knowledge of EU/UK GDPR, e-PECR rules, information security and cybersecurity laws, and the US privacy framework
Familiarity with ISO 27001, the ISO Information Security Management Systems (ISMS) and Privacy Information Management System (PIMS) standards

Responsibilities

Oversee global privacy solutions and programme implementation
Develop and manage a team of privacy operations professionals to operationalise the SIE privacy programme
Lead the privacy operations team’s development of effective and streamlined processes, underpinning the delivery of an effective privacy programme
Operationalise the SIE privacy programme in collaboration with privacy and other cross-functional teams (Infosec, Data Governance, Product, Marketing, PlayStation Studios) to integrate privacy into SIE business solutions, products, services and wider Sony group projects
Develop template guidelines, oversee the handling of consumer data subject rights requests, assist with PIAs and DPIAs assessments, policy roll-out, collaborate with cross-functions to manage data protection risks with third parties
Maintain data inventories to ensure accurate and up-to-date records
Provide data breach management operational support
Implement solutions to drive employee training and awareness programs
Develop a methodology to build metrics to measure the effectiveness of SIE’s privacy programme
Lead the privacy operations team in the strategic planning and operational execution of privacy team and privacy initiatives
Lead the design and implementation of a global privacy accountability framework that underpins SIE compliance strategy and builds trust with business leaders to demonstrate SIE compliance across jurisdictions through a scalable documentation standards
Support the development of a risk management framework

Skills

Key technologies and capabilities for this role

Data ProtectionPrivacy Programme ImplementationCompliance ProcessesPrivacy-by-DesignTeam ManagementPrivacy OperationsGlobal Privacy Solutions

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based in the London office.

What key skills and experience are required for this position?

The role requires expertise in data protection, privacy programme implementation, and compliance processes, along with international certifications, in-depth data protection knowledge, experience in team management, and operationalising privacy management solutions.

What does the company say about its culture?

PlayStation strives to create an inclusive environment that empowers employees and embraces diversity, welcoming those with passion and curiosity for innovation, technology, and play.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior Manager role?

A strong candidate is an expert in data protection and privacy with international certifications, proven experience in implementing privacy programmes, team management, and operationalising privacy solutions.

PlayStation Global

Designs and markets gaming consoles and accessories

About PlayStation Global

Working at PlayStation offers the opportunity to be part of a leading company in the gaming industry, renowned for its cutting-edge technology like haptic feedback and 4K HDR visuals. Employees are immersed in a culture of innovation and excellence that pushes the boundaries of gaming and entertainment. Contributing to a globally recognized brand that consistently delivers high-quality, immersive gaming experiences, ensures a dynamic and fulfilling work environment.

Foster City, CaliforniaHeadquarters

1994Year Founded

M_AND_ACompany Stage

Consumer Software, Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings

Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching

Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events

Risks

Increased competition from cloud gaming services may impact PlayStation's market share.

Semiconductor shortages could affect PlayStation 5 sales and customer satisfaction.

Cybersecurity threats pose risks to PlayStation Network's stability and user trust.

Differentiation

PlayStation Network offers a comprehensive suite of gaming and media services.

The platform supports a wide range of PlayStation consoles and devices.

PlayStation's integration with PSVR enhances its virtual reality gaming experience.

Upsides

PlayStation's acquisition of Haven Studios could boost exclusive game offerings.

The rise of cross-platform play can increase user engagement on PlayStation Network.

Growing VR market aligns with PlayStation's investment in PSVR technology.

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