Sr. Director, Executive & Employee Communications (Remote)
CrowdstrikeSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Technology, TechnologyIndustries
Requirements
- 8 or more years of relevant work experience with a Bachelor’s degree
- At least 5 years of relevant work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD)
- 2 years of relevant work experience with a PhD
- Preferred: 9 or more years of relevant work experience with a Bachelor’s degree
- Preferred: 7 or more years of relevant work experience with an Advanced Degree
- Preferred: 3 or more years of relevant work experience with a PhD
- Preferred: Bachelor’s degree in Communications, Public Relations, Marketing, or a related field
- Minimum of 6-8 years of relevant experience
Responsibilities
- Create narratives and drive integrated communications programs inclusive of earned and owned media, social media, and speaking opportunities for senior executives
- Serve as a strategic advisor to senior leaders, helping them communicate with clarity, confidence, and impact
- Build and manage a long-term executive visibility roadmap across key moments, platforms, and audiences
- Create and amplify thought leadership campaigns that position Visa leaders as industry voices on payments, commerce, and innovation
- Develop compelling speeches, blogs, articles, and creative social media content that reflect Visa’s voice and industry thought leadership
- Provide communications support to key leadership members for speaking engagements, media engagements, social media, and internal communications
- Collaborate closely with multiple Comms teams to ensure narrative messaging is aligned and integrated across the business
- Use GenAI and other tools to produce timely, authentic content tailored to executive tone and audience
- Track engagement and effectiveness of executive communications efforts
- Serve as key partner and strategic advisor to North America executives, formulating and executing thematic, consistent, and impactful communications programs that drive tangible business results and expand Visa’s thought leadership profile
- Be embedded in NA business to tailor appropriate internal and external communications narratives and programs
- Partner closely with NA/global/corporate colleagues to drive external and internal communications, ensure message alignment and consistency, and generate new content ideas
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this role remote or on-site?
This is an on-site position.
What are the key responsibilities of this role?
The role involves leading strategic communications, building executive visibility roadmaps, creating thought leadership content, supporting events and engagements, partnering across teams, and innovating with tools like GenAI.
What skills or experience are essential for this position?
Candidates need to be dynamic and experienced in communications, with skills in strategic advising, content creation (speeches, blogs, social media), media management, and using GenAI tools.
What is the reporting structure for this role?
This role reports to the Senior Director of (NA) Communications.
What makes a strong candidate for this Senior Manager role?
A strong candidate is dynamic and experienced in executive communications, capable of creating integrated strategies, thought leadership content, and using innovative tools like GenAI to drive business results.
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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