[Remote] Senior Manager, Logistics & Global Control Tower (North America, EMEA) at Western Digital

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Storage, Data CentersIndustries

Requirements

Experience leading global logistics control towers and end-to-end visibility platforms (e.g., FourKites, Project44)
Proficiency with foundation systems (e.g., OTM, GTM, Oracle GOP)
Expertise in predictive analytics, AI-driven forecasting, and real-time data for risk mitigation
Ability to lead and mentor a geographically distributed team across multiple regions and time zones
Strong cross-functional collaboration skills with procurement, demand planning, customer operations, warranty operations, trade compliance, carriers, and 3PLs
Experience in digital transformation, process automation, and integrating new technologies/data sources
Vendor management skills for visibility platforms and control tower capabilities

Responsibilities

Lead and continuously improve the Global Logistics Control Tower for real-time visibility and proactive management across North America, Europe, the Middle East, and Africa
Orchestrate daily operations, including real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions
Own and present supply chain performance metrics (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive insights and executive decisions
Drive risk mitigation using predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions
Collaborate cross-functionally to resolve issues and optimize service levels
Lead root-cause analysis for major disruptions and implement corrective/preventive actions with stakeholders
Champion continuous improvement through process automation, playbook refinement, and technology/data integration
Develop and mentor a diverse team of control tower analysts across regions and time zones
Manage vendor relationships and enhance visibility platforms/control tower capabilities
Support strategic initiatives like network design, scenario modeling, improvement projects, and peak season readiness
Champion adoption and integration of cutting-edge logistics technologies, including real-time transport solutions

Skills

Key technologies and capabilities for this role

LogisticsGlobal Control TowerSupply ChainFourKitesProject44OTMGTMOracle GOPPredictive Analytics

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote.

What is the salary range for this role?

This information is not specified in the job description.

What key skills are required for the Senior Manager role?

The role requires experience with advanced visibility platforms like FourKites or Project44, foundation systems such as OTM, GTM, and Oracle GOP, predictive analytics, and AI-driven forecasting.

What does Western Digital's company culture emphasize?

Western Digital is a company of problem solvers that powers global innovation, pushes technology boundaries, and fuels a brighter, smarter future through data-centric solutions.

What makes a strong candidate for this logistics manager position?

A strong candidate is a strategic leader with experience leading geographically distributed teams, driving operational excellence, digital transformation, and using real-time data for risk mitigation across NA and EMEA regions.

Western Digital

Provides data storage solutions and services

About Western Digital

Western Digital provides a variety of data storage solutions, including Network Attached Storage (NAS), Storage Area Network (SAN), private cloud, and hyper-converged infrastructure. Their products are designed to help businesses manage and store data efficiently and reliably. For example, their all-flash arrays are optimized for high input/output applications, while the JetStor brand offers cost-effective NAS and SAN arrays that support multiple host ports for improved performance. What sets Western Digital apart from its competitors is its extensive experience in the data storage market and its ability to cater to a wide range of clients, from large corporations to small businesses. The company's goal is to deliver high-value storage solutions that meet the diverse needs of its customers, ensuring they have the tools necessary for effective data management.

San Jose, CaliforniaHeadquarters

2014Year Founded

$927.9MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Paid sick leave & vacation time

Medical/dental/vision insurance

Life, accident, & disability insurance

Tax-advantaged flexible spending and health savings accounts

Employee assistance program

Tuition reimbursement

Employee stock purchase plan

Western Digital Savings 401(k) Plan

Risks

Seagate's HAMR technology may outperform Western Digital's ePMR in high-capacity HDDs.

Toshiba's HAMR and MAMR technologies intensify competition in the storage market.

Focus on consumer products may neglect enterprise client needs, risking market share.

Differentiation

Western Digital leads in high-capacity HDDs with 32TB UltraSMR and ePMR technology.

The company offers diverse storage solutions, including NAS, SAN, and private cloud.

Western Digital's SanDisk and WD_BLACK brands target creators and gamers effectively.

Upsides

Growing demand for high-capacity storage driven by AI and data-intensive applications.

Recent product launches cater to the expanding gaming and content creation markets.

Advancements in ePMR technology enhance Western Digital's competitive edge in HDDs.

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