Engineering Manager, EMEA
AshbyFull Time
Senior (5 to 8 years)
The candidate should have over 10 years of experience in Field Engineering or a related technical sales role. A strong understanding of the Observability ecosystem and experience in recruiting, mentoring, and managing a team of Field Engineers are essential. Proven ability to partner with sales leadership, marketing, product management, and engineering teams is also required.
The Senior Manager, Field Engineering will be responsible for building and managing a high-performing Field Engineering team across EMEA. This includes recruiting, mentoring, and coaching team members, as well as overseeing global Go-To-Market execution with sales leadership. The role involves driving top-of-funnel programs, influencing product roadmaps based on field feedback, and ensuring customer requirements are met through collaboration with Product Management and Engineering. Additionally, the manager will own and report on team performance, guiding prospects through evaluation processes such as discovery, demonstrations, workshops, and technical validation.
Observability and monitoring solutions provider
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.