Senior Design Manager, Design Systems
VantaSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- At least 6 years of experience including design management, project or program management of design deliverables, and operations management including experience working directly with designers, researchers, and strategists
- At least 6 years of experience in program management with a deep understanding of best practices
- Experience successfully leading groups to deliver quality products and experiences
- Ability to think strategically about how teams work together and how systems and structures scale
- Strong judgment to influence cross-functional stakeholders
- Excellent communication skills to create clarity
- Results-focused mindset to solve complex and ambiguous problems
- Ability to build authentic relationships with peers, partners, and leaders
Responsibilities
- Manage the design team’s people operations and business operations in close collaboration with design leadership, including budget, KPI/OKR, headcount, and partner management
- Develop team rituals, culture, and foster overall positive team health
- Identify and drive improvements to practices that increase efficiency and optimization of design
- Build processes and systems that establish operational rigor to ensure sustainable results and delivery over time
- Scale processes, programs, and initiatives (business, people, or design related) when necessary
- Mentor and share design operations expertise with cross-functional team members
- Employ design thinking and design expertise to advance the quality of outcomes and delivery
- Bridge commonalities, insights, and potential points of friction between teams, contributing to design excellence
- Use persuasive communication to advocate for and evangelize the impact of design
- Identify team and project needs with regards to design process, tools, documentation, asset management, and implement necessary changes for optimum efficiency
- Maintain a commitment to defining and measuring design quality, quantitatively and qualitatively, align teams on metrics, and track metrics over time
- Maintain a “planning ahead” posture considering short-term needs and resources while planning for future challenges
- Partner with design leadership on large, complex problems, offer strategic perspective in key decision-making, assess tradeoffs, propose solutions, and resolve roadblocks
- Develop resourcing, capacity planning, and program management routines to ensure teams deliver against goals and objectives
- Provide clear communication to cross-functional leadership on status, resources, issues, and priorities
Skills
Program Management
Strategic Planning
Portfolio Execution
Stakeholder Management
OKR
KPI
Budget Management
Headcount Management
Process Improvement
People Operations
Business Operations
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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