Senior Manager, Data Science - GenAI Digital Assistant at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics, or a Master's Degree in a quantitative field (Statistics, Economics, or similar)
  • Innovative: deeply engaged in AI/ML research, stays ahead on emerging GenAI advancements, applies state-of-the-art methods to real-world problems
  • Creative: excels at defining and solving complex, ambiguous problems, questions and pushes boundaries for novel solutions
  • Leader: challenges conventional thinking, drives breakthroughs in conversational AI, mentors teams for innovation excellence
  • Technical: hands-on experience in AI/ML development, open-source tools, cloud computing platforms, DevOps technologies; proficient in NLP and LLM tuning
  • Influential: passionate about GenAI, brings together cross-functional teams for adoption and innovation, communicates complex ideas clearly to technical and non-technical audiences
  • Proficiency in technologies including Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM, VectorDBs

Responsibilities

  • Partner with cross-functional teams (data scientists, software engineers, machine learning engineers, product managers) to deliver AI-powered products
  • Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build scalable digital assistant solutions
  • Fine-tune advanced Large Language Models (LLMs) for domain-specific conversational applications, inference optimization, and multi-agentic workflows
  • Be the expert in Natural Language Processing (NLP) to harness, adapt, and fine-tune LLMs for business-specific applications and features
  • Drive innovation by designing, training, evaluating, and deploying state-of-the-art NLP models
  • Partner with engineering teams to integrate models into scalable and resilient production systems
  • Translate complex AI/ML research into tangible business outcomes, improving customer experience through real-time, intelligent digital assistance

Skills

Generative AI
Large Language Models
LLM Fine-tuning
Conversational AI
Multi-agentic Workflows
Inference Optimization
Machine Learning
Data Science
Statistical Modeling

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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