Senior Manager, Customer Insights – Robotics & Digital Surgery at Johnson & Johnson

Santa Clara, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTech, Medical Devices, SurgeryIndustries

Requirements

High degree of business acumen and understanding of the robotics and digital surgery marketplace
Ability to proactively recommend tools and techniques for primary market research, secondary market sources, and marketplace understanding
Passion for improving and expanding surgical possibilities

Responsibilities

Demonstrate ability to manage, create, influence, and implement high-impact tactical and strategic marketplace understanding and learning plans, including primary and secondary research as well as forecasting
Demonstrate ability to influence multiple collaborators, including senior management, to ensure a data-driven, insight approach to key business decisions and maximum impact
Support platform business partners in new product opportunities through development and execution of learning plans, including needs identification, opportunity assessment, and forecasting
Lead the design and execution of comprehensive market research initiatives to identify unmet needs, emerging trends, customer behaviors, and competitive landscapes, providing strategic insights that inform key business decisions
Use modeling techniques to develop robust forecasting models, incorporating market dynamics, economic indicators, and internal data sources to enhance accuracy and reliability of sales and revenue projections for new product launches, market and share reporting, and long-range financial planning
Proactively complete and deliver fact-based insights and analytics programs to address priority business needs and opportunities
Collaborate with business partners globally to develop long-term plans grounded in market dynamics and customer insights to accelerate business growth and competitiveness
Ensure flawless execution of all insight and forecasting activities
Champion a culture of continuous improvement by implementing and refining processes, fostering collaboration

Skills

market analytics

primary market research

secondary market research

customer insights

marketing insights

analytics

strategic insights

robotics

digital surgery

MedTech

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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