Senior Manager, Consultant Relations

Position Overview

Maven is seeking an experienced professional to execute on its consulting/broker relationship strategy. The goal is to increase Maven's presence, drive growth, and boost revenue through these channels. The ideal candidate will possess a deep understanding of the health benefits industry, a focus on growth and relationship development, and experience in a benefits consulting role or direct work with brokers and consultants. This role reports to the Head of Consultant Relations and is crucial for building Maven's market brand and achieving growth targets.

Responsibilities

• Collaborate closely with the Head of Consultant Relations to drive Maven’s broker relations strategy within a defined geographical region.
• Develop and execute growth strategies related to key broker relationships at both corporate and local office levels.
• Maintain and refine broker playbooks to inform sales team strategy.
• Manage the Customer Success and Sales team feedback loop, coordinating with product marketing on content creation and growth marketing on outreach and external communications.
• Monitor and report key learnings and Salesforce insights to the team on a recurring basis.
• Effectively leverage executives to support presentations.
• Organize regular meetings, presentations, and training sessions to educate brokers and consultants on Maven Clinic products and updates.

Requirements

• 5-7 years of previous benefits consulting/consultant relations experience.
• Account knowledge, consulting and broker contacts, and industry relationships in the employer benefits space.
• Ability to work independently as a self-starter, prioritize, and coordinate multiple tasks within time constraints.
• Ability to communicate at all levels of an organization and partner cross-functionally.
• Strong presentation skills and ability to articulate product vision to stakeholders.
• Ability to deliver presentations that establish credibility and reinforce the value of the Maven offering.
• Experience and comfort working in an agile, fast-paced environment.
• Must be located in the South East (Eastern timezone).

About Maven

Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. Maven's award-winning digital programs offer clinical, emotional, and financial support across fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. Over 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and promote equity in benefits programs.

Maven has been recognized for its innovation and industry leadership, earning distinctions such as:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Founded in 2014 by CEO Kate Ryder, Maven has secured over $425 million in funding from leading healthcare and technology investors. Learn more at mavenclinic.com.