Senior Manager, Business Controls Testing, Enterprise Services Risk at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
  • At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
  • At least 7 years of experience in Audit or IT Risk Management
  • At least 7 years of People Management experience
  • At least 7 years of experience in testing business and technical controls in financial institutions

Responsibilities

  • Lead and manage a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings across enterprise product and platform domains
  • Oversee the planning, execution, and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements
  • Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements
  • Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders
  • Communicate results and provide recommendations that strengthen processes and controls
  • Monitor and report testing metrics and program status to senior leadership, providing awareness and helping to inform decision-making
  • Partner across lines of defense to ensure alignment on control objectives, test results, and findings
  • Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments
  • Champion continuous improvement initiatives, including process optimization, automation, and control rationalization
  • Coach and develop team members, supporting career development within the control testing function and fostering a high-performance culture
  • Assist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities

Skills

Key technologies and capabilities for this role

Risk ManagementControls TestingTest PlansProcess MaturityRegulatory ComplianceControl EnvironmentsRisk IdentificationRisk AnalysisRisk ReportingTeam LeadershipGovernanceTesting Methodologies

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What key skills are needed for this Senior Manager role?

The role requires strong interest in process maturity and platform technologies, clear understanding of requirements, controls, and testing methodologies, plus expertise in control design, operational effectiveness, and risk mitigation strategies across complex technology environments.

What is the company culture like for this team?

The culture values innovative, pioneering, collaborative, and highly skilled professionals, diverse perspectives, and an open and collaborative environment focused on redefining the financial sector.

What makes a strong candidate for this position?

A strong candidate will have experience leading teams in control testing, partnering across lines of defense, championing continuous improvement like automation, and coaching team members, with expertise in risk management and regulatory compliance.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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