Senior Manager, Benefits at Contentful

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

8+ years of progressive HR experience, including aligning and administering global benefits programs (experience with US and EMEA benefits required)
Demonstrated track record of successfully building a business function in a rapidly scaling global organization
A solid understanding of legislation and compliance items related to benefits and leave administration
Excellent communication, collaboration, and interpersonal skills; including the ability to partner with teams across the business to implement new programs
Strong project management experience
Ability to work “high and low” - this role will require you to think and plan at 30,000 feet, direct traffic from the tower, and sometimes execute details from the runway
Experience managing time off, leave of absence, and open enrollment in an HRIS system (such as Workday) a plus

Responsibilities

Directly build and support benefits and wellness programs across the United States, Germany, United Kingdom, Ireland, Denmark, and Netherlands; plus support employees employed via EOR in Australia, France, Canada, Finland, and Sweden
Partner with brokers, plan administrators, and vendors to set up, administer and scale competitive benefits, wellness, and retirement plans for ~800+ employees globally
Oversee a US-based Benefits Specialist, who provides day-to-day support for US employees on benefit plans and manages leave of absence tracking and execution
Partner with EMEA People Ops team to provide stronger global benefits and wellness support to EMEA employees
Review global benefit offerings regularly to ensure alignment to total rewards value proposition and company growth strategy while mindful of market-specific dynamics and compliance
Lead the selection and implementation of new benefits vendors as needed, in partnership with Legal, Payroll, and People Technology teams
Lead renewal process for all benefits plans and manage the annual benefits open enrollment process from start to finish
Analyze program usage and effectiveness and make recommendations for improvements
Oversee global time off policies and programs, including personal/vacation time, sick time, parental leave, local statutory leave, and holiday programs
Lead benefits communication efforts to ensure employee awareness, education and understanding (including written communications and presentations)
Oversee the design, administration, and compliance of the U.S. 401(k) plan, including plan governance, annual nondiscrimination testing, Form 5500 filing, and coordination with payroll and recordkeepers to ensure accurate and timely contributions

Skills

Key technologies and capabilities for this role

Benefits AdministrationGlobal BenefitsVendor ManagementTotal RewardsWellness ProgramsComplianceLeave ManagementRetirement PlansBroker PartnershipsPeople OpsHR Vendor Implementation

Questions & Answers

Common questions about this position

What experience is required for the Senior Manager, Benefits role?

Candidates need 8+ years of progressive HR experience, including aligning and administering global benefits programs, with required experience in US and EMEA benefits.

What countries will the benefits programs cover in this role?

The role involves building and supporting benefits programs across the United States, Germany, United Kingdom, Ireland, Denmark, and Netherlands, plus support for employees via EOR in Australia, France, Canada, Finland, and Sweden.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of company culture can I expect at Contentful?

Contentful is a fast-paced company during rapid growth, working with bright, hard-working people who solve interesting problems, and values customer-centric team players who help the business scale.

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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