Senior Manager, AI Engineering (People Leader) (GenAI Platform Services) at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, TechnologyIndustries

Requirements

  • Passion for building high-quality systems and changing banking through AI
  • Ability to stay abreast of the latest AI research, understand scientific publications, and apply novel techniques in production
  • Experience empowering others through mentoring, coaching, and driving professional development; hands-on leadership by example
  • Ability to adapt quickly, bring clarity to big undefined problems, ask questions, uncover root causes, and articulate findings concisely
  • Courage to share new, unproven ideas
  • Deep technical expertise in engineering, mathematics, hardware, software, and AI to identify and exploit optimization opportunities
  • Resilience as a trailblazer to forge new paths

Responsibilities

  • Partner with cross-functional teams (engineers, research scientists, technical program managers, product managers) to deliver AI-powered products
  • Oversee design, development, testing, deployment, and support of AI software components (foundation model training, LLM inference, similarity search, guardrails, model evaluation, experimentation, governance, observability)
  • Make high-judgment build-vs-buy decisions across Open Source and SaaS AI technologies (e.g., AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch)
  • Invent and introduce state-of-the-art LLM optimization techniques to improve performance (scalability, cost, latency, throughput) of large-scale production AI systems
  • Contribute to the technical vision and long-term roadmap of foundational AI systems at Capital One
  • Attract and retain top AI talent; nurture personal and professional development; foster a culture of learning and staying current with AI state-of-the-art

Skills

Key technologies and capabilities for this role

AI EngineeringMachine LearningGenerative AIAI PlatformsEngineering LeadershipCross-functional CollaborationTechnical Program ManagementProduct Management

Questions & Answers

Common questions about this position

What are the main responsibilities of this Senior Manager role?

You will partner with cross-functional teams to deliver AI-powered products, oversee design and deployment of AI components like foundation model training and LLM inference, make build-vs-buy decisions on AI technologies, invent LLM optimization techniques, contribute to the technical vision, and lead a team by attracting talent and fostering development.

What skills and experience does the ideal candidate have?

The ideal candidate loves to build systems, takes pride in the quality of their work, and shares Capital One's passion for using AI to change banking.

Is this position remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the team culture like for this position?

The role involves leading a team within the Intelligent Foundations and Experiences (IFX) team, fostering a culture of learning, staying abreast of state-of-the-art AI, and nurturing personal and professional development.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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