Senior Machine Learning Engineer at Replicant

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Customer ServiceIndustries

Requirements

5+ years of software development experience in ML infra, ML tooling, or products with ML usage
Preferred experience with the ML ecosystem (e.g. python, pytorch, faiss, elastic search)
Excellent communication skills and a vivid imagination
Passion about engineering and team culture
Love tackling ambiguous technical problems and developing solutions to problems with significant impact
Independent thinker who likes to own and solve complex problems
Interested in exploring the nuance and aesthetic of conversations

Responsibilities

Leading the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields
Translating the latest research into high-performing systems and models that can be practically applied to enhance user experiences
Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth
Actively engaging in all aspects of development, from ideation and experimentation to implementation and deployment
Collaborating with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals

Skills

Machine Learning

LLMs

Generative AI

NLP

Replicant

AI-powered customer service solutions provider

About Replicant

Replicant provides AI-powered customer service solutions designed for businesses with high call volumes, such as restaurants and retail companies. Their platform operates in the cloud and integrates with existing systems like IVR, CCaaS, and CRM, allowing businesses to authenticate callers and resolve issues efficiently. Replicant's pay-as-you-go pricing model enables companies to adjust their customer service capacity based on demand, making it ideal for handling seasonal fluctuations. The platform is available 24/7, which helps eliminate wait times and enhances customer satisfaction. Replicant stands out from competitors by offering seamless integration with various systems and a flexible pricing structure, aiming to improve customer service operations and overall satisfaction for its clients.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$113MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

51-200Employees