Senior Learning Design Professional

Employment Type: Full-time

Position Overview

Become a part of our caring community and help us put health first. The Senior Learning Design Professional uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to a knowledge or performance gap. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

• Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning, and manuals.
• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the effectiveness of training programs by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Utilizes social media and collaborative tools to facilitate learning.
• Plans, organizes, and develops training curriculum, materials, job performance aids, and programs to meet specific training needs.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Begins to influence department’s strategy.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
• Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact!

Required Qualifications

• Bachelor's degree
• 5 or more years of experience designing and developing online and in-person training materials, including e-learning, multimedia content, instructor and participant guides, presentations, job aids, and other collateral materials.
• Proficiency utilizing technology to create effective learning materials, with proficiency in Articulate, Vyond, and other authoring tools, Adobe multimedia digital and print media, AI tools, LMS platforms, and Microsoft 365 applications.
• Strong learning consulting, project management, problem-solving, communication, and collaboration skills for managing processes and interacting with SMEs, stakeholders, and other partners.
• Demonstrated ability to work cross-functionally and with various stakeholders and levels.
• Demonstrated team player and partner.

Preferred Qualifications

• Prior experience working in Leadership Development learning design, focusing on creating effective learning experiences that build leadership skills and capabilities.
• Understanding of design principles, UX best practices, and storytelling to create clear, concise, and engaging content.

Additional Information

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular, and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees