Senior IT Systems Engineer at Community Phone

San Diego, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, Renewable EnergyIndustries

Requirements

Highly experienced in systems engineering for IT and data systems
Expertise in designing, configuring, and deploying network infrastructure (LAN, WAN, WLAN, VPN)
Expertise in server infrastructure (physical and virtual, primarily Windows Server)
Expertise in storage solutions
Expertise in cloud services (Microsoft Azure, Amazon AWS, Google Cloud)
Proficiency in advanced systems administration (server patching, configuration management, performance monitoring, troubleshooting, capacity planning) for on-premises and cloud environments
Skills in managing network devices (firewalls, switches, routers, load balancers)
Ability to implement and enforce network security policies and procedures
Ability to architect, deploy, and manage cloud resources (VMs, storage, networking, security services, serverless technologies) in Azure, GCP, and AWS, including cost and performance optimization
Knowledge of security best practices and compliance (e.g., HIPAA, GDPR, GxP, SOX), including security audits and vulnerability assessments
Ability to ensure secure and reliable remote access for remote users and contractors
Ability to implement and support collaboration tools

Responsibilities

Design, configure, and deploy network infrastructure (LAN, WAN, WLAN, VPN), server infrastructure (physical and virtual, primarily Windows Server), storage solutions, and cloud services (Microsoft Azure, Amazon AWS, Google Cloud)
Perform advanced systems administration tasks, including server patching, configuration management, performance monitoring, troubleshooting, and capacity planning for both on-premises and cloud environments
Manage and maintain network devices (firewalls, switches, routers, load balancers), ensuring optimal performance, security, and availability
Implement and enforce network security policies and procedures
Architect, deploy, and manage resources within Microsoft Azure, GCP, and AWS environments, including virtual machines, storage, networking, security services, and serverless technologies; optimize cloud costs and performance
Implement and maintain security best practices across all systems and networks, ensuring compliance with relevant industry regulations and practices (e.g., HIPAA, GDPR, GxP, SOX)
Participate in security audits and vulnerability assessments
Ensure secure and reliable remote access for remote users and contractors
Implement and support collaboration tools
Implement, deploy, and monitor IT infrastructure and computing systems to empower staff
Assist in ensuring effective use of the latest technology; report to the IT Manager

Skills

Systems Engineering

IT Infrastructure

Computing Systems

Deployment

Monitoring

Data Analytics

Community Phone

Landline-to-wireless phone service provider

About Community Phone

Community Phone provides landline phone services that can be converted to wireless, catering primarily to small businesses and individual consumers. Their service allows users to keep their existing landline numbers while benefiting from the flexibility and cost savings of wireless communication. This is particularly useful for small businesses, such as yoga studios, that require efficient handling of incoming calls. Community Phone's straightforward business model involves a subscription fee for their services, which include unique features not commonly found in the market. The company aims to offer affordable solutions that help customers save money while maintaining reliable communication. With backing from notable investors and programs, Community Phone is positioned to make a significant impact in the telecommunications sector.

Boston, MassachusettsHeadquarters

2018Year Founded

$243.2KTotal Funding

SEEDCompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition from major telecom providers transitioning to fiber optic services.

Decline in traditional landline usage could shrink their customer base.

Expansion may strain resources, affecting service quality and customer satisfaction.

Differentiation

Community Phone offers landline service without internet, ensuring reliability during outages.

Their service bridges traditional landlines with modern wireless technology, offering unique flexibility.

They provide features like call forwarding and voicemail to inbox, enhancing user control.

Upsides

Expansion into California taps into a market with limited broadband infrastructure.

Growing demand for non-internet communication solutions boosts their market potential.

Potential partnerships with senior living communities offer new revenue streams.

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