Fraud Analyst
ChowBusSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Entertainment, Ticketing, TechnologyIndustries
Requirements
- BA/BS Degree (4-year) in Finance or related field
- 4-6 years related professional work experience (e.g., Decision scientist, risk management, data analyst, statistician, data scientist, FP&A, product/process manager)
- Experience working with data tools and visualization products (e.g., SQL, Tableau) preferred
- Experience with 3rd Party fraud management software preferred
- Excellent verbal and written communication skills
- Process-oriented with great attention to detail
- Ability to successfully work in a team and with stakeholders across an organization
- Solid critical thinking and organizational skills
- Proficient with Microsoft Office Suite (Outlook, Excel, Word)
- Strong data and analytical skills
- Collaborates effectively in a team environment
- Understanding of fraud prevention controls and monitoring systems
- Able to work independently and complete duties and projects under minimal direct supervision
- Proven ability to communicate the process and results of data analysis clearly
- Proficiency in data analysis and visualization tools, such as Tableau or SQL
- Proven ability to design and implement effective fraud reduction strategies
Responsibilities
- Monitor and maintain comprehensive fraud and chargeback data to identify patterns, links, and emerging trends, with a focus on minimizing negative customer impacts
- Create and test innovative fraud reduction strategies to proactively mitigate chargebacks and enhance our fraud prevention framework
- Collaborate with the payment risk engine team to recommend rule changes that enhance fraud prevention while also analyzing the impact of these changes on conversion rates
- Create data-driven reports that support the team's roadmap and assist in making informed business decisions
- Recommend rule changes in payment risk engine and analyze impact on conversion
- Work closely with third-party fraud prevention tools and services to implement and evaluate advanced fraud strategies, staying up-to-date with industry best practices
- Serve as a Subject Matter Expert for the team, providing guidance, insights, and support to junior analysts to enhance their understanding of fraud prevention processes and methodologies
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the location for this Senior Fraud Prevention Analyst role?
The role is based in Los Angeles, CA.
What education and experience are required for this position?
A BA/BS Degree in Finance or related field is required, along with 4-6 years of related professional work experience such as Decision scientist, risk management, data analyst, statistician, data scientist, FP&A, or product/process manager.
What technical skills are preferred for this role?
Experience with data tools and visualization products like SQL and Tableau is preferred, as well as experience with 3rd Party fraud management software.
What soft skills are needed for the Senior Fraud Prevention Analyst position?
Excellent verbal and written communication skills, process-oriented with great attention to detail, ability to work in a team and with stakeholders, solid critical thinking, and organizational skills are required.
What is the company culture like at AXS?
AXS fosters a collaborative environment with smart, motivated people who bring enthusiasm, big ideas, and a desire to team up with the best and brightest in technology and entertainment to improve fan experiences.
AXS
Global ticketing platform for events and analytics
About AXS
AXS is a global ticketing platform that utilizes integrated technology and analytics to power primary and resale marketplaces, offering best-in-class ticketing, marketing, and data technology for various events, from music clubs to major sporting events.
Los Angeles, CaliforniaHeadquarters
2011Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
201-500Employees
Benefits
Professional Development Budget
Risks
Increased competition from emerging ticketing platforms could erode AXS's market share.
Consumer backlash against high service fees may lead to regulatory scrutiny.
Economic downturns may reduce consumer spending on live events, affecting AXS's revenue.
Differentiation
AXS integrates AI-driven analytics for enhanced ticket sales forecasting and customer insights.
AXS adopts blockchain technology for secure and transparent ticket transactions.
AXS expands virtual and hybrid event ticketing solutions for remote audiences.
Upsides
AXS partners with Lyft to offer transportation options at live events.
AXS launches Apple Wallet tickets at Red Rocks Amphitheatre, enhancing user convenience.
AXS acquires majority stake in WRSTBND to boost its global platform.
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