Senior Fraud Investigations Analyst at ID.me

McLean, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Identity Verification, Cybersecurity, Government, HealthcareIndustries

Requirements

3+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks
2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data to drive investigations
Strong working knowledge of fraud tactics and techniques, including credential stuffing, social engineering, and malware-based ATO (preferred)
Familiarity with malware analysis, risk modeling, and behavioral analytics (preferred)
Proficiency in SQL and querying large datasets for investigative insights (preferred)
Bachelor's degree in Computer Science, Cybersecurity, Data Science, Criminal Justice, or a related field (preferred)
Excellent time management skills and the ability to prioritize competing high-impact investigations (preferred)
Demonstrated ability to clearly communicate technical fraud findings to cross-functional stakeholders with varying levels of technical expertise (preferred)

Responsibilities

Lead investigations into complex fraud schemes, with a focus on account takeover (ATO), synthetic identity fraud, fraudulent documents, Generative AI risks, and large-scale fraud rings
Utilize SQL to query, analyze, and extract insights from large datasets to detect fraudulent patterns and trends
Identify systemic fraud risks and work with Engineering and Product teams to enhance fraud prevention mechanisms
Act as a subject matter expert (SME) on fraud tactics, techniques, and procedures (TTPs), including credential stuffing, social engineering, and compromised documentation fraud
Communicate key trends and investigations to ID.me customers to help them identify and mitigate threat vectors
Monitor fraudulent transaction activity and behavioral anomalies, identifying emerging fraud trends and recommending mitigation strategies
Collaborate with Threat Intelligence, Data Science, and Security teams to enhance ID.me’s fraud defense capabilities
Lead fraud escalations, providing actionable recommendations for risk mitigation
Present findings and trends to senior leadership and stakeholders in a clear, data-driven manner

Skills

Key technologies and capabilities for this role

SQLFraud InvestigationsAccount TakeoverSynthetic Identity FraudFraud DetectionData Analysis

Questions & Answers

Common questions about this position

What experience is required for the Senior Fraud Investigations Analyst role?

Candidates need 3+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks, and 2+ years of hands-on experience using fraud detection tools, machine learning models, or similar.

Is SQL experience required for this position?

Yes, competency in SQL is required for data-driven fraud detection and analysis.

What is the salary range for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What teams will I collaborate with in this role?

You will work cross-functionally with Product, Engineering, Legal, and Security teams, as well as Threat Intelligence, Data Science, and Security teams.

ID.me

Digital identity verification for secure access

About ID.me

ID.me provides a platform for digital identity verification, allowing individuals to prove and share their identity online. Users create a verified digital identity that can be used to access various services and discounts from partner companies. This process helps businesses ensure that only eligible individuals receive specific offers, which reduces fraud and enhances security. ID.me primarily serves military personnel, first responders, students, teachers, nurses, medical professionals, and government employees, making it particularly valuable in sectors like e-commerce, healthcare, government services, and education. Unlike its competitors, ID.me focuses on building trust between businesses and customers by offering a streamlined verification process that complies with regulatory requirements. The company's goal is to simplify identity verification while providing secure access to services and discounts.

McLean, VirginiaHeadquarters

2010Year Founded

$279.5MTotal Funding

SERIES_DCompany Stage

Government & Public Sector, Cybersecurity, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Parental Leave

Employee Assistance Program

Pet Insurance

Travel Assistance Program

Wellbeing and Childcare Discounts

Referral Bonus

Learning and Development Benefit

Risks

Increased competition from new digital identity startups threatens ID.me's market share.

Privacy concerns and regulatory scrutiny could impact ID.me's data handling practices.

Technical challenges in scaling video chat services may lead to customer dissatisfaction.

Differentiation

ID.me is the only provider offering video chat for identity verification.

The company serves diverse sectors, including government, retail, and healthcare.

ID.me's platform is NIST 800-63-3 IAL2/AAL2 conformant, ensuring high security standards.

Upsides

ID.me's valuation increased to $1.8 billion, showing strong investor confidence.

Partnerships with government agencies enhance ID.me's credibility and market reach.

The growing demand for digital identity verification boosts ID.me's market potential.

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