Glia

Senior FP&A Analyst

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Financial ServicesIndustries

Senior FP&A Analyst

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Glia is an award-winning technology company that powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. The role seeks a Senior FP&A Analyst to join a dynamic team, supporting strategic decision-making and working cross-functionally on key initiatives for a $1 billion Series D company backed by Insight Partners.

Responsibilities

Annual Operating Plan

  • Build and update the company’s financial model.
  • Develop a strong understanding of key financial drivers.
  • Prepare materials and narratives for Board of Director meetings and internal executive meetings.

Company-Wide Budgeting and Forecasting

  • Provide department leaders with financial insights, analysis, and support to accelerate growth.
  • Review budget vs actuals with other department leaders every month.

Pricing & Deal Desk

  • Support product team in developing competitive pricing strategy for new and existing SKUs.
  • Support sales team by providing pricing guidance, analyzing deal structures, and evaluating negotiation trade-offs.

Team Growth

  • This will be the second hire on the FP&A team, assisting in managing and scaling up the function.

Requirements

Experience

  • 2+ years of prior experience in FP&A (or investment banking / consulting, etc.)

Skills & Attributes

  • Strategic and creative problem solver.
  • Ability to work in a fast-paced environment, managing competing priorities and deadlines.
  • Strong attention to detail coupled with an ability to see the bigger picture.
  • Excellent communication, interpersonal, and analytical skills.

Technical Skills

  • Advanced Excel skills.
  • Experience working with NetSuite, Salesforce, and Tableau.
  • Extensive experience collecting, analyzing, and interpreting large volumes of data.

Financial Understanding

  • Strong understanding of P&L, balance sheet, and cash flow.
  • (Note: There will be a modeling test)

Application Instructions

  • The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents.
  • The hiring process involves an introduction, practical and team interviews, followed by a decision and offer.

Company Information

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

Visit https://glia.com for more information.

Skills

Excel
FP&A
Financial Modeling
Budgeting
Forecasting
Pricing Strategy
Financial Analysis
Communication Skills
Analytical Skills
Problem-Solving

Glia

Digital customer service solutions for banks

About Glia

Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.

New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees

Benefits

Stock Options
Professional Development Budget

Risks

Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.

Differentiation

Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.

Upsides

Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.

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