Senior Field Service Technician at Xylem

Pittsburgh, Pennsylvania, United States

Xylem Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Water Technology, Water PurificationIndustries

Requirements

  • HS diploma or equivalent
  • 2 to 5 years of technical work experience, including industrial or commercial process water experience
  • Must be able to pass a background check and pre-employment drug screen
  • Must be able to obtain a DOT Medical card
  • Electrical, mechanical, diesel, and fusion experience are highly preferred
  • Construction or project management experience is a plus
  • Experience with Microsoft Office and smart devices
  • Demonstrates critical thinking and troubleshooting ability
  • Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways
  • Commitment to lifelong learning and staying abreast of industry trends
  • Works well with others and values diverse perspectives
  • Focuses on achieving objectives efficiently and effectively

Responsibilities

  • Perform preventative maintenance on water purification equipment at various customer sites
  • Create and maintain a safe working environment and culture
  • Take care of company property
  • Demonstrate high impact culture through innovation, accountability, and empowerment
  • Function in a team environment, often working with direct supervision but capable of independent work
  • Operate a fusion machine to build HDPE (high-density polyethylene) pipelines on customer sites to connect the pumping system
  • Ensure pumping system and pipeline meet operational requirements
  • Understand and react to how weather conditions affect HDPE fusion
  • Install and dismantle pumping systems and pipelines on customer job sites, either independently or as part of a crew
  • Travel approximately 1 day per week on average
  • Travel anywhere within the Northeast region

Skills

Key technologies and capabilities for this role

ElectricalMechanicalDieselFusionHDPEPreventative MaintenancePumping SystemsPipeline Installation

Questions & Answers

Common questions about this position

What is the salary range for this Senior Field Service Technician position?

This information is not specified in the job description.

Is this role remote, and what travel is involved?

The position is located in the Northeast region with a remote/travel arrangement, requiring travel approximately 1 day per week on average anywhere within the Northeast region.

What skills are required for this Senior Field Service Technician role?

Highly preferred technical skills include electrical, mechanical, diesel, and fusion experience, along with proficiency in Microsoft Office and smart devices, critical thinking, troubleshooting, and customer focus.

What is the company culture like at Xylem?

Xylem emphasizes a high impact culture through innovation, accountability, empowerment, collaboration, teamwork, results-driven performance, and continuous professional development.

What makes a strong candidate for this position?

Strong candidates have 2-5 years of technical experience in industrial or commercial process water, preferred skills in electrical, mechanical, diesel, fusion, construction or project management, plus a HS diploma, ability to pass background and drug screens, obtain a DOT Medical card, and demonstrate problem-solving and customer focus.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters
2011Year Founded
$356.2KTotal Funding
IPOCompany Stage
Data & Analytics, Industrial & Manufacturing, EnergyIndustries
10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.
Rising raw material costs could impact Xylem's profit margins.
Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.
The company focuses on sustainable and eco-friendly water technology innovations.
Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.
Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.
Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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