[Remote] Senior Enterprise Transformation Professional - Process Engineer at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Bachelor’s degree in business or related field, or equivalent experience
Minimum 5 years’ process engineering experience in a corporate or consulting environment
Green Belt Six Sigma certification
Knowledge in Six Sigma, process improvement methodologies, and tools
Experience with management consulting methodologies and frameworks
Presentation skills with executive presence and emotional intelligence
Demonstrated ability to lead ambiguous programs focusing on business objectives
Strategic thinking, execution, decision-making, thought leadership
Demonstrated ability to articulate ideas effectively in both written and oral forms
Ability to facilitate meetings with multiple participants of varying levels capturing relevant information
Proficient in Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, and Excel)
Demonstrate alignment with Humana’s values and culture
Exhibit strong organizational and stakeholder management skills, including effective oral and written communication

Responsibilities

Serve as a Senior Enterprise Transformation Professional - Process Engineer supporting Shared Services for the Insurance Segment
Collaborate with leaders across the organization to define, evaluate, and drive strategic initiatives
Lead complex consulting engagements, report outcomes to strategy leader and executive stakeholders, and provide ongoing strategic guidance across multiple initiatives
Partner with stakeholders to shape scope, manage engagements, and deliver results that align with business objectives
Manage complex, cross-functional process engagements to deliver sustainable business outcomes using structured methodologies and business agility
Drive efficiency and high-quality results through independent analysis of operations, root cause identification, and cost-benefit assessments
Inform strategic investment decisions and identify process improvement opportunities
Collaborate across teams to influence accountability, foster continual improvement, and align people, processes, and technology with organizational objectives
Contribute to Communities of Practice as a subject matter expert, guide transformation practices, and provide strategic consultation to senior leaders
Lead projects and manage smaller projects under the supervision of a Black Belt
Apply understanding of Six Sigma (DMAIC) to identify and eliminate non-value-added activities
Build trusting relationships with business areas and leadership to improve member and provider experiences
Provide leadership and guidance to engagement teams to drive to the results sought by sponsors
Exercise independent judgment and decision making on complex issues

Skills

Six Sigma

DMAIC

Process Engineering

Root Cause Analysis

Process Improvement

Lean

Business Process Management

Project Management

Stakeholder Management

Consulting

Strategic Analysis

Cost-Benefit Analysis

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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