Senior Engineer, Unified Communications at Comcast

West Chester, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Security clearance for work in a US government tenant
Working knowledge and experience with ITIL V4 Foundations and Service Delivery
7+ years of experience in Entra ID
Managing full life-cycle of both on-prem and cloud environments
Extensive knowledge and hands-on experience in video engineering, particularly managing and administering video conferencing systems
Deep understanding of the entire Microsoft Teams platform (meetings, chats, channels, files) and related technologies
Exposure to VoIP telephony principles to support converged voice/data-networking environments
Experience with Video Collaboration tools (MS Teams, WebEx, Zoom)
Experience with Video Telepresence infrastructure (Microsoft, Cisco, Conference Room Systems)
Experience with conference room systems (Cisco, Crestron, Logitech, and others)

Responsibilities

Administration of domestic, international, and US Government environments
Administer and manage Microsoft Teams, ensuring optimal performance and user experience
Collaborate with IT and other departments to ensure seamless video communication and conferencing solutions
Provide technical support and guidance to end-users and other team members
Provide engineering support for conference rooms including Cisco, Crestron, Logitech, and others
Stay updated with the latest trends and technologies in video engineering and conferencing
Participate in the migration of video conferencing systems from on-premises to cloud-based solutions
Handle problem management, incident management, and change management
Create accurate project specifications
Drive proof of concepts to test new capabilities and technologies
Provide technical input to create, maintain, and implement content and standards
Planning and designing new software and web applications
Analyzing, testing, and assisting with the integration of new applications
Overseeing the documentation of all development activity
Training non-technical personnel
Assisting with tracking performance metrics
Integrating knowledge of business and functional priorities
Acting as a key contributor in a complex and crucial environment
May lead teams or projects and share expertise

Skills

Key technologies and capabilities for this role

Unified CommunicationsVideo EngineeringSoftware DevelopmentWeb ApplicationsApplication IntegrationDocumentationPerformance Metrics

Questions & Answers

Common questions about this position

Is this position remote or on-site?

Comcast prefers employees on-site for collaboration unless the team is designated as virtual. Positions listed with both office and virtual options may consider candidates living over 100 miles from the office for remote work.

What key skills are required for the Senior Engineer, Unified Communications role?

The role requires extensive knowledge and hands-on experience in video engineering, managing video conferencing systems, deep understanding of the Microsoft Teams platform including meetings, chats, channels and files, and exposure to VoIP telephony principles.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Comcast TPX?

Comcast TPX creates space to innovate, recognizes, rewards, and invests in ideas, and ensures employees can bring their authentic selves to work. The innovative teams continually develop products that transform the customer experience.

What makes a strong candidate for this role?

A strong candidate has extensive hands-on experience in video engineering, particularly with Microsoft Teams administration across meetings, chats, channels, and files, plus exposure to VoIP telephony in converged environments.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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