Senior Director - Sales at FreshBooks

London, England, United Kingdom

FreshBooks Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, Customer Experience, Employee ExperienceIndustries

Requirements

  • Proven senior sales leader with a track record of building and scaling sales organizations from the ground up
  • Instills discipline, energy, and a relentless high-performance mindset in teams
  • Growth-focused trailblazer who is a strategic thinker, data-driven operator, and hands-on doer
  • Natural leader and collaborator who inspires and leads teams by example, willing to roll up sleeves
  • Able to energize cross-functional teams beyond direct reports and encourage in-office presence (based in London office in Farringdon, work on-site three days a week)

Responsibilities

  • Maximize the UK & Ireland market by achieving and surpassing sales and adoption targets for premium SaaS offerings (EX, CX, AI) in Mid-Market and Enterprise segments
  • Create and deliver a multi-year go-to-market strategy to fuel rapid growth and establish Freshworks as the go-to solution
  • Meet and exceed KPIs by building a strong pipeline, hitting revenue targets, and ensuring top-tier hiring and retention for a high-performing team
  • Collaborate with internal teams for strategic alignment and a cohesive regional approach
  • Build trust and long-term partnerships with senior executives and key decision-makers
  • Recruit, coach, and inspire a team of high-performing sales professionals
  • Embody Freshworks’ culture and values, lead the flagship London office, energize cross-functional teams, and foster a unified UK&I team culture
  • Represent the brand as an industry thought leader at events, through public speaking, and published content
  • Act as deputy to the VP and GM, International, for leadership continuity
  • Manage and coach the UK Field Sales team to achieve performance targets and deliver customer value

Skills

SaaS Sales
Go-to-Market Strategy
Sales Leadership
Revenue Growth
Team Building
Pipeline Management
Enterprise Sales
Mid-Market Sales
CX Solutions
EX Solutions
AI Solutions

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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