Head of Product
StairwellSalary not specified
Full Time
Expert & Leadership (9+ years)
Senior Director, Product Management, Product Operations at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- At least 9 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained (degree not fully specified in description)
- Outstanding influencing skills to effectively drive change
- Deep understanding of the product ecosystem
- Strong technical acumen
- Strong experience around the product development lifecycle
- Ability to quickly put structure in place to manage work in a dynamic complex environment
- Passion for coaching and leading through others
- Excellent communication and partnership skills
Responsibilities
- Define and install product standards and practices to make the product community great as the business and customer landscape evolves
- Collaborate with leaders across functional areas to create the playbook that equips product teams to efficiently and effectively deliver Customer and Business value
- Lead the strategy for defining the approach for enabling and cultivating bank product leaders for the future
- Engage and influence enterprise-wide programming on behalf of Retail Bank Product
- Relentlessly align resources and capacity against the Retail Bank's top priorities
- Sharply improve the cross-functional operating model to accelerate delivery
- Steadily fuel product excellence with actionable and scalable tools and standards
- Elevate bank product managers and their experience through sustainable programs
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Senior Director role?
This is a full-time position.
Is this role remote or does it require office presence?
This information is not specified in the job description.
What key skills are needed for this Product Management role?
The role requires human-centered design obsessing over customer needs, business focus on outcomes and execution, technology-driven solutions, integrated problem solving, and transformational leadership of cross-functional teams.
What is the company culture like at Capital One?
Capital One nurtures a work environment where people with diverse thoughts, ideas, and backgrounds, guided by shared Values, collaborate to innovate and create great customer experiences.
What makes a strong candidate for this Senior Director position?
Strong candidates will have experience defining and installing product standards and practices, collaborating with passionate teams, and leading cross-functional efforts to align resources, improve operating models, and elevate product excellence.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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