Senior Director, Product Management at Blank Street

Reston, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Security, IntelligenceIndustries

Requirements

5+ years of experience in identity, OSINT, data collection, or related intelligence fields
10 to 15+ years of Product Management experience, including leadership roles
Demonstrated success leading strategy and execution for SaaS or data-driven products
Strong background in conducting strategic assessments and turning insights into action
Proven experience working within Agile software development environments
Technical acumen and ability to collaborate with engineering and data science teams
Prior experience as a Software Engineer or in a technical role is highly preferred
Understanding of AI/ML, data enrichment, or identity resolution technologies is a plus
Exceptional communication, collaboration, and stakeholder management skills
Passion for solving complex real-world problems with scalable product solutions

Responsibilities

Set the vision and strategy for Babel Street’s product portfolio, aligning customer needs, market opportunities, and company goals
Own the product roadmap — from discovery and prioritization through delivery and iteration — ensuring solutions deliver measurable impact
Lead and grow a team of product managers and analysts, fostering a culture of accountability, innovation, and customer focus
Partner cross-functionally with engineering, design, sales, and marketing to bring compelling, AI-powered products to market
Establish and track success metrics to evaluate adoption, retention, and customer value
Represent the product organization internally and externally, serving as a voice for our customers and a champion for Babel Street’s solutions

Skills

Key technologies and capabilities for this role

Product ManagementProduct StrategyRoadmap PlanningTeam LeadershipOSINTIdentity IntelligenceData AnalyticsCross-Functional Collaboration

Questions & Answers

Common questions about this position

What is the location requirement for this role?

This role will be based out of our Reston, VA or Somerville, MA office.

What experience is required for this position?

Candidates need 5+ years in identity, OSINT, data collection, or related intelligence fields, 10 to 15+ years of Product Management experience including leadership roles, and proven success leading strategy for SaaS or data-driven products.

What is the salary or compensation for this role?

This information is not specified in the job description.

What team will this role lead?

The role involves leading and growing a team of product managers and analysts.

What makes a strong candidate for this Senior Director role?

Strong candidates will have domain expertise in identity/OSINT, extensive product leadership experience, success with SaaS products, Agile environment experience, and technical acumen for collaborating with engineering.

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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