Senior Director, GCA, Greater Michigan at Comcast

Plymouth, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Understand Comcast's Operating Principles and apply them to job performance
Own the customer experience by prioritizing customers, providing seamless digital options, and making them promoters
Be knowledgeable and enthusiastic about Comcast's technology, products, services, and digital tools
Collaborate effectively as a team player, open to new ideas
Participate actively in the Net Promoter System (huddles, call backs, feedback)
Drive results and growth
Support a culture of inclusion in work and leadership
Do what's right for colleagues, customers, investors, and communities
Skills in Customer Experience (CX), Ideation, Meeting Goals
Regular, consistent, and punctual attendance; ability to work nights, weekends, and variable schedules
Ability to travel to attend meetings, hearings, or events

Responsibilities

Develop and implement strategy for government affairs and public policy issues for specific franchises, as well as local regulatory initiatives at the state, region, or division level
Secure and maintain franchise operating authority for the company
Organize and direct franchise renewal efforts, including developing and implementing strategies consistent with corporate guidelines, securing timely renewals on acceptable terms, managing local franchise administration and database information, and ensuring timely delivery of renewal notifications
Resolve complex or difficult franchise renewals, transfers, and non-compliance issues
Develop and maintain relationships with government representatives and regulators at state and local levels
Travel to attend meetings, hearings, or other events to represent the company
Manage outside counsel, consultants, or lobbyists to implement strategies or initiatives
Exercise independent judgment and discretion in matters of significance
Responsible for regulatory, franchising, and public policy matters in assigned geographic area at state, region, or division level; develop and implement legislative strategies; monitor legislation; coordinate state association management
Oversee corporate initiatives and community affairs activities
Provide leadership and direction for diverse and complex functions
Contribute to the development of the organization’s business strategy and interpret it to develop aligned organizational objectives
Typically manage multiple teams of professionals
Other duties and responsibilities as assigned

Skills

government affairs

public policy

regulatory compliance

franchising

legislative strategy

franchise renewal

community affairs

state association management

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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