Senior DevOps Engineer at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Collaboration SoftwareIndustries

Requirements

BS or MS in Computer Science, Data Science, or a related technical field
7+ years of hands-on DevOps experience, with proven expertise in infrastructure design, automation, and cloud-native operations
Experience with AWS services and Kubernetes-based production deployments
Experience with Infrastructure as Code (Terraform) and configuration management tools (Ansible)
Scripting skills in Python, Bash, or Go
Experience deploying and monitoring containerized workloads using Kubernetes and Docker in production
Knowledge and hands-on experience on AWS/OCI or similar Cloud Platform

Responsibilities

Deploy, manage, and maintain Zoom’s gateway services—including Zoom AIC, Whiteboard, Notes, and Live Caption/Translation
Monitor infrastructure and create automation solutions that streamline operations and reduce manual effort
Take ownership as the on-call engineer for assigned services, ensuring uptime and reliability
Lead full lifecycle service deployment with continuous production monitoring
Mentor team members in best automation practices to minimize toil and enhance efficiency
Deploying and maintaining gateway services on Kubernetes clusters across multi-cloud and on-premises environments
Developing and enhancing automation pipelines using tools such as Ansible, Terraform, Python, Bash, Shell Script, C++, Java, or Go
Monitoring and ensuring the health of production systems utilizing observability tools like Prometheus, OpenTelemetry, Grafana, and ELK Stack
Leading large-scale, high-impact technical projects to improve deployment processes and operational stability
Acting as a technical mentor for junior engineers promoting automation and operational best practices
Participating in on-call rotations, responding to incidents and ensuring rapid resolution
Work collaboratively across teams to drive continuous improvements
Managing communication skills and positive attitude to demanding situations while leading team members to accomplish project goals

Skills

AWS

OCI

Kubernetes

Ansible

Terraform

Python

Bash

Shell Script

C++

Java

Prometheus

OpenTelemetry

Grafana

ELK Stack

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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