Senior Delivery Specialist at Clio

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal TechIndustries

Requirements

Full-stack software developer comfortable writing code and working directly with customers
Experience delivering real-world software, supporting live systems, and working on projects at scale
Confident in C#, SQL, JavaScript, HTML, and CSS skills
Empathy, curiosity, and communication skills to be a trusted technical partner for clients and teammates
Motivated by making a difference in code and helping people succeed
4+ years of professional software development experience (preferred)
Strong skills in C#, JavaScript, HTML5, CSS3, and SQL Server
Solid understanding of OOP principles, clean coding, and performance optimisation
Comfort working directly with customers to gather requirements, explain technical concepts, and provide support
Experience delivering and supporting software in production environments
Familiarity with Azure, DevOps, or similar cloud-based delivery models
Excellent problem-solving and communication skills
Keen interest in improving your craft

Responsibilities

Build and extend client implementations using Sharedo’s low-code platform
Develop custom UI elements and workflows using JavaScript, HTML, and CSS
Create server-side plugins in C# to expose APIs, integrate systems, or implement custom business logic
Investigate and resolve complex technical issues across the full stack — from the UI to database queries
Collaborate with clients, helping them model their business processes and requirements into the platform
Support 2nd and 3rd line technical escalations, working closely with our core engineering team to identify and resolve issues
Coach and mentor client developers to help them become more self-sufficient
Contribute to our technical documentation and video tutorials, expanding our knowledge base for customers
Assist with data migrations using Sharedo’s frameworks and custom tooling
Partner with the product team to promote client-specific innovations into the core platform

Skills

Key technologies and capabilities for this role

C#SQLJavaScriptHTMLCSS

Questions & Answers

Common questions about this position

What technical skills are required for the Senior Delivery Specialist role?

The role requires strong skills in C#, JavaScript, HTML, CSS, and SQL, along with confidence in these technologies. A solid understanding of OOP principles, clean coding, and performance optimization is also needed.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or what is the location policy?

This information is not specified in the job description.

What is the company culture like for this team?

The culture values learning, collaboration, and humility, with a team that includes Microsoft MVPs, open-source contributors, SQL tuning experts, and clean-code advocates passionate about craftsmanship and client success.

What experience makes a strong candidate for this role?

Candidates with 4+ years of professional software development experience, full-stack skills, and the ability to work directly with customers as a trusted technical partner stand out. Experience delivering real-world software at scale and bringing empathy, curiosity, and communication skills is key.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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