[Remote] Senior Data Scientist - Trust & Safety Operations at Thumbtack

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

BA/BS degree, preferably in Economics, Statistics, Math, or Computer Science
Passion for using data to drive business impact in an operational setting

Responsibilities

Partner with leaders of Thumbtack’s Trust and Safety Operations teams to conduct in-depth quantitative analyses that guide strategic decisions
Make recommendations based on detailed analysis and a deep understanding of our business
Build and maintain reports, models, metrics, and visualizations which provide insight into users’ experiences and business performance
Work with Ops and Finance teams to measure impact of Trust and Safety Operations initiatives
Maintain SQL queries and dashboards that underpin analysis and reporting infrastructure
Identify key drivers of core business outcomes through regression analyses and other statistical techniques
Design and run experiments to test hypotheses, improve workflows, and optimize strategies for the Trust and Safety Operations teams
Contribute to our team and company data culture through peer collaboration, training, coaching and more

Skills

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.

Dependency on RentRedi partnership may risk customer acquisition dynamics.

Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.

The platform offers personalized guidance and cost estimates for various home services.

Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.

$75 million financing boosts technology investment and service expansion.

Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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