Thumbtack

Senior Data Scientist, Product

Ontario, Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Internet, Marketplace, Home ServicesIndustries

Data Scientist, Pro Team

Salary: Not Specified Location Type: Remote Employment Type: Not Specified

Company Overview

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Data Science Team

The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.

About the Role

Data Scientists at Thumbtack are empowered to leverage their critical thinking, technical skills, and insights to help the company move quickly and confidently towards better products for our customers. Product Data Scientists embed with product teams to support feature launches, study the economics of our massive and dynamic marketplace, and develop insights that inform strategy. As a Data Scientist on the Pro team, you’ll work with engineers, designers, and product/marketing managers to understand our Pro user base and build features that help them grow and succeed on our platform. Your analytical insights will help empower the team and Thumbtack more broadly to build the best product, as quickly as possible.

Responsibilities

  • Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team.
  • Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientists, and economists.
  • Partner with product managers, engineers, etc. to help prioritize and scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
  • Define and monitor key metrics; investigate changes in metrics and propose next steps.
  • Develop topic area expertise in how our Pro customers use Thumbtack.
  • Contribute to our team and company data culture through accessible data table design and maintenance.

Requirements

  • 4+ years of experience in data science, analytics, or economics.
  • Experience scoping, analyzing, and communicating results of experiments.
  • Expertise in SQL.
  • Strong communication skills and ability to build strong relationships cross-functionally and with leadership.
  • Bachelor’s, Master’s, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics.

Company Culture & Benefits

  • Diversity & Inclusion: Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
  • Accessibility: Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for any part of the application process, please contact us.

#LI-Remote

Skills

Data Analysis
Statistical Modeling
Machine Learning
Data Visualization
SQL
Python
R
Business Acumen
Product Analytics

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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