Customer Success Manager
Timescale- Full Time
- Junior (1 to 2 years)
Employment Type: [Not Specified] Location Type: Fully Remote (US-based) Salary: [Not Specified]
RegScale is a continuous controls monitoring (CCM) platform purpose-built to deliver fast and efficient GRC outcomes. We help organizations break out of the slow and expensive realities that plague legacy GRC tools by bridging security, risk, and compliance through controls lifecycle management. By leveraging CCM, organizations experience massive process improvements like 90% faster certification times, and 60% less audit prep time. Today’s expansive security and compliance requirements can only be met with a modern, CCM based approach, and RegScale is the leader in that space.
We are seeking a Senior Customer Success Manager to lead strategic relationships with our customers and ensure they realize measurable outcomes from their investment in RegScale. As a trusted advisor and advocate, you’ll work cross-functionally to drive adoption, renewals, and long-term customer value. You’ll serve as the voice of the customer internally while helping guide customers through the post-onboarding journey—driving adoption, ensuring retention, and identifying opportunities for growth.
This is a high-impact role for someone who thrives in a fast-paced startup, loves solving problems, and is passionate about making customers successful. If you're a relationship-builder who knows how to translate business goals into platform value, and you're ready to play a key role in shaping the future of GRC, then we’d love to meet you.
Note: The position requires US Citizenship and is subject to a background check and unannounced drug testing. Travel up to 30% may be required for onsite engagements. Optional offices are available in Boston, Knoxville, or the DC area.
[Not Specified]
Cloud platform for high-performance computing
Rescale offers a cloud-based platform for high-performance computing (HPC) solutions aimed at computational engineering and research & development (R&D). The platform helps clients overcome limitations of outdated hardware by providing scalable computing resources, enabling faster product development and improved collaboration. Rescale differentiates itself with a pay-as-you-go model, allowing clients to access computing power on demand. The company's goal is to enhance innovation and competitiveness in the digital engineering sector.