Fluency in Spanish and Portuguese (written and spoken)
Experience in a Credit/AR function, preferably in an organization with annual revenue in excess of $100M and with various types/channels of customers
Ability to work with a large volume of data
Comfortable making opinions known and backing them up with facts and objective arguments
Professional demeanor with ability to negotiate and reach a consensus
University degree in business-related field
Responsibilities
Assist in the set-up of new AR accounts per review and analysis of financial and credit-related information to make decisions regarding credit worthiness
Collect AR balances and develop a cadence of contacting customers to assure cash is collected when due and negotiate, when necessary, to establish payment plans to mitigate bad debt loss
Based on financial analysis, establish new customers, and assign credit limits to accounts to assure the customers AR exposure stays in line with their ability to pay; discuss these decisions with the customer and management
Coordinate between customer and internal support functions (sales admin, pricing, etc.) to assure billing corrections and disputes are handled timely to avoid past due payments
Review and analyze orders on Credit Hold (due to past due or over credit limit) and release (or continue to hold) as per policy