Senior Corporate Counsel, Global Partnerships & Channel

Employment Type: Full-time Location Type: Remote

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Position Overview

This is a new role on our growing Legal team. We are seeking a talented, highly motivated, team player to serve at the Senior Corporate Counsel level supporting ServiceNow’s Global Partnerships and Channel organization. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment.

Responsibilities

• Support our growing public sector distribution partner program and partner distribution transactions to resellers and managed service providers.
• Review and negotiate complex enterprise customer subscription software sales and partner agreements that are consistent with ServiceNow’s policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
• Collaborate with finance, sales operations, deal desk, product operations, support, privacy, security and other business units at all levels throughout the organization to ensure that policies and agreements adequately protect ServiceNow’s interests.
• Support the continuous improvement of standard forms of agreement and legal processes.
• Be a trusted business partner providing timely, thoughtful and helpful responses to requests from internal customers.
• Support other partner transactions in the areas of resale, managed service providers, and professional services.
• Counsel internal customers regarding company policies, legal issues, and risk tolerance.

Qualifications

• Undergraduate degree and law degree from an accredited law school.
• Active membership in at least one U.S. State bar.
• At least 10 years’ relevant experience at a major law firm and/or in-house, including commercial contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization.
• Experience with distribution partner models in US Fed/SLED sector is required; other experience working with international distribution partner models is a plus.
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations.
• Exceptional critical thinking abilities, strong business acumen, and excellent business judgment.
• Must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment.
• Excellent verbal and written communication skills with the ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts.
• Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach.
• Proficient drafting and legal technical skills, with keen attention to detail.
• Firm understanding of revenue recognition.