Senior Content Strategist at AT&T

Bothell, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Telecommunications, TechnologyIndustries

Requirements

Bachelor’s degree (BS/BA) desired
3+ years of related experience
Certification required in some areas
Advanced, interdisciplinary knowledge to resolve difficult and complex issues
Ability to guide others, apply advanced principles and company practices
Experience leading moderate-sized projects (or parts of larger projects) with strategic value
Operate autonomously with frequent senior leadership interaction
Office presence minimum of 5 days per week in Bothell, Washington (no relocation offered)

Responsibilities

Design and Prototyping: Create wireframes and interactive prototypes to visualize design solutions, design and develop user interface features, site animations, and special effects elements, ensuring alignment with brand guidelines and aesthetic principles
User Research and Information Architecture: Conduct thorough user research to understand user needs and behaviors, develop and organize the structure and flow of information within the product, and determine optimal layout, media, and technology based on client requirements
Collaboration and Strategy: Work closely with cross-functional teams, including UI designers, developers, and product managers, to ensure cohesive and effective design solutions, contribute to the design group’s efforts to enhance digital offerings, and independently manage multiple projects
Usability, Accessibility, and Documentation: Ensure that designs comply with usability and accessibility standards, create and maintain comprehensive design documentation, and maintain security and documentation standards, including quality and accuracy
Continuous Improvement and Trend Awareness: Stay updated on industry trends, best practices, and emerging technologies to continuously improve design processes and outcomes and analyze performance to drive future design improvements

Skills

Wireframes

Prototyping

User Research

Information Architecture

UI Design

Site Animations

Usability Standards

Accessibility Standards

Design Documentation

Figma

Adobe XD

Sketch

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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