Senior Content Designer

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, Digital Health, HealthcareIndustries

Requirements

Candidates should possess a Bachelor's degree or equivalent experience, with over 5 years in product/UX writing, content design, or content strategy, demonstrating a positive impact on end-users and business. Proficiency in human-centered design methodologies and digital product development is essential, along with experience balancing conceptual thinking with user needs, business goals, and clinical insights. The role requires the ability to collaborate with partners across clinical, marketing, product management, and design throughout the product lifecycle, and proficiency with design tools like Figma or Miro, as well as experience with CMS. Candidates must have experience working with and applying content guidelines, and possess a high attention to detail, with the ability to multitask and prioritize projects independently. Bonus points for experience in consumer-facing products within healthcare or regulated industries, and collaboration with engineering, clinical, and product teams during the design process.

Responsibilities

The Senior Content Designer will shape content strategy, execute written communication within the product, and design and influence member experiences. This role involves applying user-centered design methodologies to identify opportunities through research and data, designing and testing content solutions in partnership with product teams, and developing concepts, content strategy, and UX copy from ideation to execution. Responsibilities include writing in-app copy for onboarding, flows, errors, buttons, and tooltips, and partnering closely with clinical teams to ensure content structure and delivery meet clinical standards across integrated conditions. The role also entails collaborating with product managers, care team operations, user insights, engineering, and clinical partners, and iterating on content standards to elevate the content design bar with clear, concise, and meaningful language.

Skills

Content Strategy

UX Copywriting

Behavioral Psychology

User-Centered Design

Data Analysis

Clinical Best Practices

User Insights

Content Design

Product Design

In-app Copy

Onboarding Flows

Error Messages

Tooltips

Tone and Voice

Research

Testing

Iteration

Omada Health

Virtual care for chronic condition management

About Omada Health

Omada Health provides virtual care programs aimed at helping individuals with chronic conditions improve their health over the long term. Their approach combines clinical protocols with behavioral science to create personalized interventions for issues like diabetes prevention, weight management, hypertension, and musculoskeletal problems. The programs are evidence-based and have shown positive results in peer-reviewed studies. What sets Omada apart from competitors is their focus on creating engaging programs that encourage participants to stick with them, leading to reduced healthcare costs and improved health outcomes. The goal of Omada Health is to leverage technology and human care teams to support members in achieving lasting health behavior changes.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$436.3MTotal Funding

DEBTCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Remote first - Join Omada from anywhere in the US. No matter where you’re located, we budget for travel so your team can come together.

Flexible vacation - Invest in yourself and your loved ones with flexible time away and monthly wellness days.

Parental leave - We support all new parents with competitive leave policies and flexible schedules upon return.

Omada program - Join our best-in-class program to reach your health goals, and invite a loved one to join you too.

Meeting-free days - Every Wednesday afternoon, we observe company-wide focus time with nothing on the calendar.

Resources to thrive - Invest in inclusion with resource groups, equity training, and a cross-functional team dedicated to belonging.

Risks

Amazon's entry into digital health could challenge Omada's market share.

High costs of GLP-1 medications may limit Omada's program adoption.

Reliance on partnerships with large employers poses a risk if they switch providers.

Differentiation

Omada Health is the largest CDC-recognized provider of the National Diabetes Prevention Program.

Omada combines health coaching, connected devices, and data for personalized health interventions.

Omada's programs are clinically supported and published in multiple peer-reviewed journals.

Upsides

Omada's IPO planned for 2025 could provide significant capital for expansion.

Partnerships with major employers like Costco enhance Omada's market reach.

Omada's integration of GLP-1s with behavior change programs shows promising health outcomes.

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