Senior Content Designer at Remitly

Tel Aviv-Yafo, Tel Aviv District, Israel

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

Proficiency in English for effective communication across teams
Ability to work in a hybrid role based in Tel Aviv or London

Responsibilities

Lead the UX content design for critical features and ongoing improvements within the SoV project, ensuring clear, customer-friendly, accessible, concise, on-brand content that reflects Remitly's voice and tone, promotes customer trust and loyalty, is easy to localize, and supports effective transactional communications (SMS, push, email) for transfers
Collaborate with the content design team (primarily in Seattle) to ensure consistency in messaging and terminology across the SoV project; contribute to team critiques, foster continuous learning, and support development/maintenance of content design guidelines and system expansion
Establish evidence-based terminology guidelines and content patterns, and own the measurement and optimization of UX content quality for the SoV space
Establish content principles for product areas and use them to make effective content decisions
Collaborate with cross-functional teams: Product Design (define user flows, optimal components for enhanced wallet UX); UX Research (develop user studies, integrate feedback/data/insights/testing into content decisions)

Skills

Content Design

UX Writing

WCAG

Accessibility Standards

Onboarding Content

Transactional Messaging

Product Collaboration

User Research

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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