Holds a recognised College or University degree and/or relevant work experience
Operational experience in a similar role within Private Equity preferred
Working knowledge of Sungard Investran would be a distinct advantage
Client service orientation
Ability to develop a team
Excellent attention to detail and numerically competent
Demonstrates willingness to support with daily BAU where necessary to support the team and to help others outside team
Strong prioritisation and multi-tasking skills
Strong problem solving skills
Organises own workload and establishes priorities
Demonstrates good knowledge of standards and procedures required for own tasks
Excellent PC skills especially MS Excel, Word, PowerPoint, etc
Ability to participate in systems development projects
A track record in optimising system use and automating processes where possible
Demonstrate leadership and team-building qualities and ability to motivate others around them
Ability to communicate clearly and concisely
Keeps abreast of current activities in the Private Equity market as well as industry and regulatory developments
Responsibilities
Assist in managing an ever expanding Private Equity Transfer Agency team within our Limerick operation
Deliver high quality service to clients – both internal and external - by accurate, timely completion of all assigned tasks and requests for information
Organise workload and Team members in an efficient and effective manner
Ensure Calls / Distributions and Investor Reporting are completed in an accurate and timely manner
Look to meet and improve the preparation of client reporting
Seek to learn quickly and strive to continually improve service offered
Create and maintain a respectful and productive work environment
Deliver training / coaching effectively
Understand risk in own team, help others to understand this and to recognise that risk is everyone’s responsibility
Active liaison with clients and external auditors, dealing with audit queries
Ensuring agreed client service levels and regulatory filing deadlines are met
Addressing partner issues and development of indirect reports on the team, providing objective and regular feedback to staff
Assist the Department in the annual targets of the business including the development of the offshore team and the automation of the Private Equity’s platform Investran
Has responsibility for assisting with the development and execution of the department’s strategic plans, goals and priorities
Responsible for the delivery of high quality service to each of the clients assigned to their team
Communicates effectively with clients, investors and associated parties on fund activities
Reviewing the work of a team
Monitoring workloads
Ensuring adherence to Service Level Agreements
Providing leadership for the team and ensuring an excellent working environment at all times