Several years of related experience in operational control and/or resiliency
Strong knowledge of operational resiliency including disaster/business recovery, business continuity management, 3rd party vendor/outsourcing, corporate risk policies and standards
Strong understanding of risk management practices including cyber security and how they apply in Financial Services organizations including the impact of regulation on operational resiliency matters
Strong understanding of data analytics and related tools including Power BI
Strong collaboration and communication skills
Ability to drive to execution
Applies knowledge of key business drivers and the factors that maximize department performance
Responsibilities
Involved in business dependency oversight; monitoring of risks and vulnerabilities across all services, including input into required Management Information reporting, investigation into areas of concern/issues, and tracking of any required remediation
Review all relevant resiliency metrics ensuring their accuracy and fit for purpose in supporting the Resiliency Strategy
Inputs into the resiliency program covering the Operational Resiliency Risk Attestation framework and monitoring of Global Services and C&IS adherence
Helps maintain the Value Chain Mapping documentation for Important Business Services, and co-ordinate validation through the attestation/champions framework
Monitor and review impact of new Products and Organizational change on C&IS and Global Services resiliency strategy
Engage in internal and external audits for the program ensuring timely delivery of data and effective closure of any audit findings
May lead small projects with manageable risks and resource requirements
Acts as a resource for colleagues with less experience