Senior Business Systems Analyst (Remote) at First American

Santa Ana, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Financial Services, InsuranceIndustries

Requirements

A minimum of 3+ years of Salesforce experience bringing Salesforce solutions to market from design to implementation
3+ years of experience in solutioning Sales Cloud and Service Cloud
3+ years of experience in solutioning system and data integration
Deep understanding of Salesforce capabilities, including configuration, customization, and integration
Strong proficiency in business analysis techniques such as requirements gathering, process mapping, gap analysis, and stakeholder management
Ability to translate business requirements into Salesforce solutions effectively with a high proficiency in writing requirements and user stories

Responsibilities

Collaborate with stakeholders to capture, identify, and prioritize business requirements for solutions
Create comprehensive documentation including requirements, design specifications, and user guides supporting complete business processes
Collaborate closely with cross-functional teams such as data, analytics, security, and DevOps to ensure enterprise standards are adhered to
Continuously conduct business process evaluations and maintain system documentation
Support scalable technical solutions with a configuration before code mindset
Configure and customize Salesforce Financial Service Cloud to meet evolving needs
Support Salesforce and other Salesforce product implementation projects from initiation through to deployment and post-launch
Support system performance monitoring, proactively addressing issues, and iterating on solutions based on user feedback
Stay updated with Salesforce releases and industry trends and recommend improvements to optimize Salesforce functionality and processes

Skills

Salesforce

Business Systems Analysis

Product Strategy

Automation

Personalization

Customer Journey Optimization

Data Integration

Enterprise Integration

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters

1889Year Founded

$800.2MTotal Funding

VENTURE_UNKNOWNCompany Stage

Financial Services, Real EstateIndustries

10,001+Employees

Benefits

401k matching

Health, vision, dental insurance

Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.

Integration of Mother Lode may face challenges and financial risks.

Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.

The company provides a vast database of over 5.5 billion document images.

First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.

Docutech purchase boosts First American's digital mortgage revenue by 38%.

Growing fintech trends align with First American's digital transformation strategy.

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