Senior Business Line Trainer - Mortgage at M&T Bank

Williamsville, New York, United States

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$62,200 – $103,600Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Mortgage, Financial ServicesIndustries

Requirements

Bachelor’s degree and a minimum of 3 years related business line, facilitation and/or teaching experience, or in lieu of a combined minimum of 7 years higher education and/or work experience including 3 years related business line, facilitation and/or teaching experience
In-depth understanding of concepts and principles in own discipline and a basic knowledge of these elements in other disciplines (preferred)
In-depth understanding of how own area integrates within the organization sub-function and basic commercial awareness (preferred)

Responsibilities

Design, develop, implement and manage pro-active training programs in support of assigned business needs
Increase employee’s skills and knowledge on the job through the facilitation and development of a variety of specialized training programs including those that support the needs of assigned business
Actively involved in training design and enhancing training programs and/or materials
Consults with managers to evaluate training and development needs of bank employees and makes recommendations for improving effectiveness of programs
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
May lead the work of others and serves in mentoring capacity
Observes, coaches and provides feedback regarding training delivery skills

Skills

Training Design

Training Facilitation

Adult Learning

Mortgage Business

Employee Development

Program Management

Compliance Training

Coaching

Feedback

Needs Assessment

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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