Jobber

Senior Business Intelligence Engineer

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, SaaS, Small Business ServicesIndustries

Senior BI Engineer

Position Overview

Are you passionate about the design and development of analytical assets and interactive BI solutions to help small businesses thrive? Jobber is looking for a Senior BI Engineer to join our Data organization. Jobber helps small home service businesses transform the way they deliver service through technology, enabling them to quote, schedule, invoice, and collect payments while providing a professional customer experience.

Company Information

Jobber's culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an experienced Executive team, Jobber has a strong history and a clear vision for the future.

Jobber supports professional growth through extensive onboarding resources, tutorials, hackathons, and buddy programs. The company fosters a collaborative environment with a range of experience levels, allowing for mentor/mentee opportunities. Leaders at Jobber prioritize empathy and support employees in achieving a healthy work-life harmony.

The Team

The Business Intelligence team is responsible for building core data models and data pipelines for enterprise-level business intelligence. This team also provides data support for consumers of these core data models, transforming stakeholder queries and requirements into scalable data models for the pipeline. The team is instrumental in creating a self-serve data environment for employees and is critical for strategic business decisions supporting Jobber’s Service Providers (SPs).

The Role

Reporting to the Manager, Analytics Engineering, the Senior Business Intelligence Engineer will champion the design and development of analytical data assets and interactive BI solutions (reports, dashboards, and other business decision tools). These solutions will support strategic decisions and operational performance monitoring across all functional areas, including Marketing, Sales, Customer Growth & Retention, and Product. The primary goal is to ensure that all necessary information is readily available and easy to use for stakeholders, enabling a self-service analytics environment.

Responsibilities

  • Design and develop scalable and efficient data models that support business requirements and enable accurate reporting and analysis.
  • Translate complex SQL queries into scalable data models with an emphasis on pipeline performance.
  • Work closely with the Analytics team in implementing key business metrics in the Data Model and BI tools for tracking and reporting purposes.
  • Create and maintain high-quality reports and dashboards that provide actionable insights to stakeholders.
  • Develop and maintain data pipelines to ensure reliable and efficient data transformation and loading processes.
  • Manage and configure the BI platform, including user access, data governance, performance tuning, and security.

Requirements

  • Extensive experience in the... (Information truncated)

Skills

Business Intelligence
Data Analysis
BI Solutions
SQL
Data Warehousing
ETL
Data Modeling
Reporting
Dashboarding
Data Visualization
Cloud Platforms (e.g., AWS, Azure, GCP)
Python
R
Problem-Solving
Communication

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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