Senior Business Data Analyst – Customer Insights & Analytics at Hartford Financial Services

Cedar Rapids, Iowa, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Proficiency in analytical tools such as SQL, Python, Databricks, and advanced Excel
Experience with data visualization tools like Tableau or Power BI
Strong ability to analyze complex B2B datasets and translate findings into actionable business strategies
Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner
Proven ability to tackle difficult analytical challenges and deliver innovative solutions
Experience working within agile development frameworks, including ability to collaborate effectively in agile teams, adapt to changing priorities, and meet fast-paced deadlines
Meticulous attention to detail and a commitment to accuracy in data analysis and reporting
Bachelor’s degree in Business Analytics, Finance, Math, Information Systems, Statistics or relevant field. Master’s degree or professional certification in business analytics is preferred
Five or more years of experience performing business data analysis with a history of deriving actionable insights from complex datasets utilizing advanced analytics. A focus on customer insights and analytics is preferred

Responsibilities

Gather, clean, and analyze large datasets related to B2B customer interactions to derive meaningful insights
Develop comprehensive reports and dashboards that illustrate B2B customer behaviors, preferences, and trends
Collaborate with cross-functional teams to integrate B2B customer insights into business strategies and decision-making processes
Use advanced analytical techniques to forecast B2B customer behavior and identify potential opportunities and risks
Create detailed and visually appealing reports that communicate B2B customer findings to stakeholders at all levels of the organization
Identify areas for improvement in B2B data collection processes including evaluation of third-party data sources to append to internal data enhancing the richness and completeness of datasets
Provide analytical support to the Sales and Marketing teams, helping to identify opportunities for growth and optimize marketing strategies
Collaborate with the Chief Product Officer to provide insights on product performance and customer feedback
Educate and mentor business stakeholders on the application of analytical approaches (including problem statement definition, decision trees, trending analysis, forecasting, key performance indicators, etc.) to improve data literacy
Promote a data driven culture throughout GreatAmerica via active participation in a data champion community utilized for knowledge and best practice sharing

Skills

Data Cleaning

Data Analysis

Dashboard Development

Customer Insights

Forecasting

Trending Analysis

Decision Trees

KPI Analysis

B2B Analytics

Reports

Hartford Financial Services

Insurance and financial services provider

About Hartford Financial Services

Hartford Financial Services provides insurance and financial products designed to protect individuals and businesses. Their offerings include various types of insurance, such as auto, home, and business insurance, as well as retirement and investment solutions. The company focuses on ensuring that clients are safeguarded against risks while also aiming to create a positive impact in the community. Unlike many competitors, Hartford Financial Services emphasizes a commitment to human achievement, striving to support clients in ways that extend beyond traditional insurance coverage. The goal of the company is to empower individuals and businesses to thrive by providing comprehensive protection and contributing to societal well-being.

Hartford, ConnecticutHeadquarters

1810Year Founded

$77.7MTotal Funding

N/ACompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees