Sr. Business Analyst (Salesforce)
PointClickCareSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Ecommerce, Business AnalysisIndustries
Requirements
Candidates should possess at least 5 years of experience as a Business Analyst in complex transformation or enterprise-level projects, with a deep understanding of enterprise systems such as ERP, POS, OMS, and related technologies. Proven ability to influence stakeholders through strong communication and facilitation skills is essential, alongside experience in Agile, Scrum, or hybrid delivery models, including familiarity with tools like Jira and Confluence. Strong visual communication skills, including the ability to create process maps and flow diagrams, are required, as is comfort with ambiguity and shifting priorities within a fast-paced environment. Prior experience in retail or ecommerce is also desired.
Responsibilities
The Senior Business Analyst will lead discovery workshops with senior stakeholders to understand business goals and desired future states, document current and future state processes through process mapping and capability modeling, elicit and document clear, testable business requirements, and collaborate with architects and delivery leads to shape solution design. They will validate requirements through prototyping and vendor analysis, contribute to change impact assessments and training needs, support QA teams through test case review and UAT, and engage with vendors to align external solutions with internal objectives.
Skills
Process Mapping
Flow Diagrams
Agile
Scrum
Jira
Confluence
Requirements Elicitation
Stakeholder Management
Communication
Facilitation
ERP
POS
OMS
Vendor Analysis
Change Impact Assessment
UAT
a.k.a. Brands
Accelerates growth of DTC fashion brands
About a.k.a. Brands
a.k.a. Brands helps direct-to-consumer (DTC) fashion brands grow by providing a platform with resources and support. This allows brand founders to focus on product development and customer experience while maintaining closer relationships with their customers. The company stands out by offering a comprehensive ecosystem that includes services like marketing and distribution, and it takes a stake in the brands it supports, aligning its success with theirs. The goal is to act as a growth accelerator for DTC fashion brands, helping them thrive in a competitive market.
West Hollywood, CaliforniaHeadquarters
2018Year Founded
IPOCompany Stage
Consulting, Consumer GoodsIndustries
1,001-5,000Employees