Senior Associate, Product Management: Retail Bank Data at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, Retail BankingIndustries

Requirements

  • Passionate about improving customer interactions with money and finances
  • Driven by customer delight and deeply understanding problems (asking "why" to the root)
  • Opinionated on shipping vs. perfection, with skepticism for the impossible
  • Curious: asks why, explores, shares crazy ideas, follows through persistently
  • Do-er: bias toward action, tries things (even if failing), uncovers hidden features or breaks silos
  • Passionate about growing others and enabling communities (e.g., starting meetups or teaching)
  • Strong communicator: explains complex ideas clearly, ensures team understands priorities and purpose

Responsibilities

  • Build and execute strategy for the future of database usage at Retail Bank
  • Identify capabilities for quick retrieval of key information to protect customers (e.g., from fraud)
  • Support data analysts in uncovering insights from data
  • Build capabilities to help data users migrate to next-generation modern data ecosystem
  • Define central data strategy for Retail Bank as part of an empowered team
  • Deliver data platforms embracing emerging technologies for real-time, intelligent decisions and competitive advantage
  • Work deeply with customers, associates, designers, technologists, and data scientists to build solutions
  • Innovate by asking bold questions, starting small, testing, and scaling to dramatic improvements
  • Share stories to change thinking on product building and problem-solving, demonstrating software's power
  • Connect creatively by building communities, tools, integrating products, and applying effort
  • Succeed strategically by solving the right problems

Skills

Product Management
Data Modernization
Predictive Modeling
Data Strategy
Real-time Data
Database Management
Customer Insights
Data Analytics

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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