Senior Associate, Product Management- Pulse Network at Capital One

Riverwoods, Illinois, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Fintech, BankingIndustries

Requirements

  • Bachelor’s degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Responsibilities

  • Partner in the transformation of how millions of customers engage with their money
  • Improve the consistency, scalability, and adoption of payment experiences across platforms
  • Work with teams across the organization to evaluate current processes
  • Identify areas for improvement and implement solutions that support business goals and meet customer needs
  • Work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market
  • Use data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products
  • Demonstrate proficiency in Capital One Product Framework: Human Centered (obsess about customer needs to reimagine and innovate), Business Focused (deliver outcomes through leverage and execution), Technology Driven (leverage technology for innovative solutions), Integrated Problem Solving (resolve complex problems while mitigating risks), Transformational Leadership (lead cross-functional teams for alignment)

Skills

Product Management
Payments
Authorizations
Settlement
Disputes
Backoffice
Pricing
Go-to-Market
Data Analysis
Customer Experience
Cross-functional Collaboration
Technology Solutions

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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