Senior Associate, Product Management - Card Payments Team at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

Requirements

  • Intellectually curious: asks why, explores, not afraid to share ideas, comfortable with ambiguity, eager to learn, seeks new challenges
  • Communicator & Influencer: communicates complex ideas clearly to any audience, ensures team understands priorities and rationale, rallies associates to collaborate
  • Do-er: biased toward action, tries things (accepts failure), navigates roadblocks, stays focused on goals, well-organized
  • Fungible Product Manager: excited by team's mission (zero friction payments, new features, preventing bad outcomes), executes with attention to detail
  • Not tied to frontend or backend; passionate about high-quality customer experiences across backend capabilities and customer-facing features (e.g., mobile app)
  • Ability to work autonomously in an agile environment

Responsibilities

  • Collaborate with tech teams to build comprehensive acceptance criteria, identify/elevate research needs for feature design
  • Break down business epics into features and user stories, drive team toward lowest effort/MVP for valid feature tests
  • Use hypothesis-driven data assessment to ensure products/features meet real business needs (growth mindset)
  • Own and prioritize feature development roadmaps, follow processes/procedures to manage risk
  • Conduct research and develop features utilizing new/evolving technology
  • Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions
  • Deliver well-managed product platforms by understanding technology trends and architecture strategy
  • Participate in horizontal forums to build networks with tech teams, designers, stakeholders, and partners
  • Articulate succinct product roadmaps to deliver business value and share with stakeholders, becoming a product matter expert

Skills

Product Management
Payments
AutoPay
Money Movement
Customer Experience
Mobile App
Acceptance Criteria
Tech Collaboration

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI