Senior Associate, Process Manager Data Management and Governance Engagement Team| Retail Bank at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail Banking, Financial ServicesIndustries

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 2 years of experience in Process management
  • At least 1 year of experience in Project management
  • At least 1 year of experience working in a data management role within a data management organization
  • Ability to effectively communicate and influence partners across multiple levels of the organization
  • Strong analytical and technical skills, attention to detail, and the ability to work in an agile environment
  • Excellent communication skills and the ability to adapt to change quickly
  • A solid grasp of Process management concepts and Agile experience
  • The ability to be Technology fluent (or conversational) with a comfort level working in a technology world
  • Preferred Qualifications
  • Bachelor’s Degree or military experience
  • 3+ years of experience in Process management
  • 2+ years of experience in Project management
  • PMP, Lean, Agile or Six Sigma certification

Responsibilities

  • Develop subject matter expertise on Capital One’s Information and Data Management Policy and Retail Bank’s data management processes
  • Engage with the Retail data community as a champion of data management policies; answer questions and provide subject matter expertise on data management processes
  • Collect data and information and use analytics and reporting to recommend enhancements or mitigation of identified gaps
  • Support Early Warning Services data contributions, control execution, processes and stakeholder relationship
  • Help monitor Early Warning Services file shares and support trouble-shooting, where needed
  • Draft and lead the development of effective communications materials to support critical data management processes
  • Develop and maintain formal process documentation including procedures and process flow diagrams
  • Collaborate with partners and key stakeholders to design, develop and deliver training strategies and programs related to data management processes and best practices, to include leveraging existing resources and training materials
  • Build plans to include learner data and feedback, measurement and trending to assess progress and refine learning as necessary
  • Lead smaller process improvement work and collaborate with teammates on larger initiatives

Skills

Data Management
Data Governance
Process Management
Data Analytics
Policy Compliance
Risk Mitigation
Metrics
Reporting
Stakeholder Engagement
Automated Monitoring

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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