Learning Experience Designer
NewselaSalary not specified
Senior Associate, Process Manager - AML Content Developer and Facilitator at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years experience facilitating training in virtual environments
- At least 2 years experience in instructional design methodology
- At least 2 years of experience in content development
- At least 2 years experience in Authoring applications using Captivate or Articulate
- At least 2 years experience using Google Suite
- At least 1 year experience with video and audio editing
- Strong organization, communication, and facilitation skills
- Ability to adapt to an ever-changing environment
- Ability to work in a fast-paced environment
- Comfortable working in a team environment and as an independent contributor
Responsibilities
- Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor-led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)
- Create behavior-based case studies, assessments, and evaluation methods
- Facilitate training materials to diverse audiences in virtual and/or live training environments
- Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience
- Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
- Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
- Partner with other team members to support material development as needed
- Identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
- Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
- Manage multiple e-learning projects at one time
- Hold self, team, and/or stakeholders accountable to project timelines or communicate risks for delivery
- Use multiple rapid development content tools to create online e-Learning experiences
Skills
AML
Sanctions
Fraud
eLearning
Instructional Design
Training Facilitation
Adult Learning Principles
Multimedia
Video Production
Case Studies
Assessments
Project Management
Communication
Problem Solving
Organizational Skills
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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