Senior Associate, Learning and Development (Business Cards & Payments) - Remote at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, PaymentsIndustries

Requirements

  • At least 2 years of experience in Learning and Development
  • At least 2 years working with eLearning tools
  • At least 1 year of experience facilitating content and use of instructional design models
  • At least 1 year of experience with audio and video editing software
  • Bachelor's degree or military experience (preferred)
  • Experience in Instructional Design and Adult Learning Methodologies (preferred)
  • 1+ year of experience supporting learning for sales teams (preferred)
  • 2+ years experience using sales enablement tools and AI coaching tools (preferred)
  • 3+ years experience in videos, podcasts and eLearning (preferred)
  • Strong background in instructional design, facilitation, and digital education technology
  • Self-starter, disciplined, autonomous, creative, detail-oriented, strong project management skills, excellent communication and collaboration skills
  • Ability to thrive in a high-energy, fast-paced, constantly changing environment

Responsibilities

  • Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives
  • Utilize instructional design, adult learning methodologies, and best practices to create interactive and engaging learning experiences
  • Analyze learning needs through gap analysis and partner with subject matter experts to develop solutions that are both effective and innovative
  • Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements
  • Collaborate with L&D team members to integrate digital learning solutions into broader training programs
  • Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery
  • Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements
  • Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation
  • Include, empower and inspire the sales team through strong critical thinking skills
  • Responsible for developing and facilitating content, including (but not limited to) measurable learning

Skills

Instructional Design
Facilitation
Digital Education Technology
Training Content Development
Project Management
Communication
Collaboration
Storytelling
Visual Design

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI